Operational Performance Improvement Program Manager
Lawrence Berkeley National Laboratory
Internal Number: 100261
Berkeley National Laboratory's Facilities Engineering Department is looking for an Operational Performance Improvement Program Manager to support a diverse team of engineers dedicated to delivering cutting-edge, secure, sustainable, and highly dependable infrastructure and utilities for Berkeley Lab's world-renowned research facilities.
This position will play a pivotal role in enhancing the efficiency and effectiveness of our organization's operational performance. Leveraging your expertise in process mapping, process optimization, Jira administration, Alteryx, and advanced Google Sheets or Excel, you will collaborate with cross-functional teams to identify areas for improvement and implement solutions that drive operational excellence. The incumbent should possess excellent communication skills, problem solving abilities and value a diverse collaborative work environment.
What You Will Do:
Process and Performance Improvement:
Conduct comprehensive process mapping exercises to analyze current workflows and identify inefficiencies.
Collaborate with relevant stakeholders to document, visualize, and analyze processes.
Develop clear and concise process documentation to facilitate communication and understanding.
Identify opportunities for operational improvement through data analysis and process evaluation.
Collaborate with cross-functional teams to implement process enhancements and monitor their impact.
May lead projects involving scope, budget, schedules, forming teams, assigning tasks, handling resources and issues.
Activities may include developing, managing, or coordinating performance or quality assessment, business process re-engineering, organizational change, communication and training.
Stay up to date with industry best practices and emerging technologies to drive continuous improvement efforts.
Information Systems Implementation and Administration:
Administer and customize Jira to optimize project and task management processes.
Create and manage workflows, dashboards, and reports in Jira to support project tracking and performance analysis.
Provide training and guidance to team members on Jira best practices.
Data Analysis, Data Visualization, and Performance Measurement:
Develops and tracks business metrics.
Develops or works with budgets and forecasts.
Develop, maintain, and evolve visual management, reporting, and metrics for Daily, Weekly, and Monthly Operating Reviews.
Develops and maintains standard, custom, and ad-hoc reports.
Automate data integration, transformation, and analysis tasks using Alteryx or similar tools.
Develop and maintain data integration workflows to streamline data processes.
Collaborate with data analysts to ensure data quality and accuracy.
Design and maintain complex spreadsheets or Excel models to analyze and report on operational performance.
Develop macros, formulas, and pivot tables to automate data analysis and reporting.
Create data visualization tools and dashboards to track KPIs.
Define, track, and report on KPIs related to operational efficiency.
Analyze KPI data to identify trends and recommend further improvements.
What is Required:
Operational Performance Improvement Program Manager (Level 2):
Bachelor's degree in business, finance, economics, operations management, engineering, or a related field or equivalent work experience.
Minimum of 5 years of experience in process improvement, operations improvement, or related roles.
Proficiency in process mapping methodologies and tools.
Expertise in Jira administration and customization.
Proficiency in Alteryx or similar for data integration and analysis.
Advanced skills in Google Sheets or Excel, including macro development.
Excellent analytical and problem-solving abilities.
Strong communication and collaboration skills.
Desired Qualifications (Level 2):
Strong financial/business experience.
Additional Requirements for Operational Performance Improvement Program Manager (Level 3):
Minimum of eight (8) years of experience in process improvement, operations improvement, or related roles.
This is a full-time career appointment, exempt (monthly paid) from overtime pay.
The Operational Performance Improvement Program Manager (Level 2) is expected to pay $122,916 - $150,216 annually, which fits within the full salary range of $109,248 - $184,356 annually for the job classification of Z10.2.
The Operational Performance Improvement Program Manager (Level 3) is expected to pay $148,860 - $181,944 annually, which fits within the full salary range of $132,312 - $223,296 annually for the job classification of Z10.3.
Salary for this position will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications, plus also aligned with the internal peer group.
It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on the final candidate's qualifications and experience.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
This position is eligible for a hybrid work schedule - a combination of teleworking and performing work on site at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA. Work schedules are dependent on business needs. Individuals working a hybrid schedule must reside within 150 miles of Berkeley Lab.
Berkeley Lab is committed to Inclusion, Diversity, Equity and Accountability (IDEA) and strives to continue building community with these shared values and commitments. Berkeley Lab is an Equal Opportunity and Affirmative Action Employer. We heartily welcome applications from women, minorities, veterans, and all who would contribute to the Lab's mission of leading scientific discovery, inclusion, and professionalism. In support of our diverse global community, all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
Equal Opportunity and IDEA Information Links: Know your rights, click here for the supplement: Equal Employment Opportunity is the Law and the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4.
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.