Group Product Manager, Reporting

Location: Remote
Job ID: 59703

JOB POSTING

This position works remotely requiring a telecommuting agreement and adherence to the UCSC Telecommuting/Remote Work Guidelines. The employee shall be available in a full-time capacity during assigned telecommuting work hours (specific hours to be discussed with supervisor). While telecommuting/remote working, the employee is responsible for ensuring a worksite environment suitable for accomplishing their regular job duties during scheduled hours of work and, if applicable, arranging for dependent care just as they would if they were working at the regular UCSC worksite.

NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION.

NOTIFICATIONS

The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California's COVID-19 vaccine program.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website.

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 10-24-2023



ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Smarter Balanced Assessment Consortium (SBAC) is a public agency supported by member states and territories. Through the work of thousands of educators, Smarter Balanced created an online assessment system aligned to the Common Core State Standards (CCSS), as well as tools for educators to improve teaching and learning. Smarter Balanced is housed at the University of California Santa Cruz (UCSC) Silicon Valley Extension.

Our work is guided by the belief that a high-quality assessment system can provide information and tools for teachers and schools to improve instruction and help students succeed - regardless of disability, language, or subgroup. We involve experienced educators, researchers, state and local policymakers, and community groups working together in a transparent and consensus-driven process.

Smarter Balanced staff have a profound commitment to UCSC's Principles of Community, including embracing diversity.

UCSC Extension provides professional training that reflects the academic rigor of the University of California and the hands-on, roll-up-your-shirtsleeves practicality of Silicon Valley culture. Developed with guidance from key industry leaders and academic experts, our certificate programs match the economic demand of your industry, from engineering to business, education to bioscience. The University of California reviews and approves UCSC Extension courses and programs for academic content, merit and instructor qualifications. Many of our courses may be applied toward degree programs, or may be eligible for professional certificates and licenses.

More information can be found at https://smarterbalanced.org

JOB SUMMARY

Uses advanced knowledge of product management and development practices to resolve a wide range of complex issues in which analysis of situations or data requires an in-depth evaluation of variable factors. Manages the roadmap and development of multiple products and enhancements-including an innovative new product-of diverse scope, size, impact and budget within the Smarter Balanced Reporting suite. Demonstrates creativity and ingenuity in selecting methods and techniques for obtaining solutions to complex design, financial, marketing, or administrative problems. Builds requirements, prioritizes roadmap enhancements, creates long-term integration plans, and facilitates product development life cycle of aspects of the reporting product. Interfaces with membership to establish deep understanding of member needs and layered user personas to drive customer satisfaction and achieve business impact. Oversees product development work of two staff.

APPOINTMENT INFORMATION

Budgeted Salary: $101,100 - $152,000/year. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: Remote

Union Representation: Non-Represented

Job Code Classification: 000620 (PRODUCT DEV PROFL 4)

Travel: Up to 25% of the time

JOB DUTIES

50% - System Design

• In collaboration with Executive Leadership and the Senior Director of Product Management, develops the overall strategic vision of the Reporting System applications based on an understanding of the educational technology landscape, improvements in available technology, and the needs identified by stakeholders. Addresses long-term and short term-goals for the applications.
• Designs and facilitates a product development life cycle (PDLC) for the Smarter Balanced Reporting applications that addresses the internal capacity of Smarter Balanced as well as the needs of stakeholders.
• Drives multi-year roadmaps for the Reporting System and facilitates approval by Executive Leadership and manager, providing plans that align to the organizational strategic vision, are grounded in PDLC planning, and are established using an analytical framework to prioritize features according to feasibility, reach, capacity, impact, effort, and business risk.
• In collaboration with the Senior Director of Product Management, establishes processes for deeply understanding multiple user personas that inform user stories and a streamlined user experience.
• Creates business plans that address application scope, potential investment against impact and revenue generation, scalable architecture for growth, and market and competitive analyses to inform product development.
• Develops user-focused product requirements and provides input into IT business analysts' construction of technical requirements.
• Liaises with internal SME groups, including Psychometrics, Content, and Tools for Teachers to understand best practices in assessment data analysis, educator experience, and integration with formative assessment.
• Collaborates with cross-functional teams to create a go-to-market plan for new and updated product, including internal and external marketing / communications staff to establish and revise as marketing plans to promote the applications and enhancements to the applications.

50% - Operations and Implementation

• Embraces the educational market in order to establish membership empathy and understanding that leads to product excellence.
• Builds and maintains productive, collaborative, and respectful relationships among staff (within and across teams) and with constituents.
• Using established roadmaps and cross-foundational input, collaborates with the Project Management Office to project human and financial resource needs as well as technology interoperability requirements. Escalates risks and mitigations that may affect the delivery of products / services / enhancements.
• Manages reporting team product management personnel assigned to state-specific reporting products, providing expert-level guidance, coaching in customer management skills, and professional growth opportunities.
• Using established processes, writes and maintains user stories, roadmap features, and prioritizations using known product management analysis techniques and collaborating with cross-functional teams. Uses deep knowledge of the applications and user input to directly contribute to user-centered requirements and specifications.
• Establishes and maintains systems of documentation regarding application availability, eligibility, appropriate use, copyright notations as well as notifications to users regarding security and privacy.
• In collaboration with the Business Development team, recommends emerging market targets for the Reporting System and serves as the primary member contact / part of negotiating team.
• Serves as the lead in developing and maintaining business plans and KPIs for the Reporting System. Serves as the lead in collecting and analyzing data that assists in determining product success metrics.
• Collaborates with the Senior Director of Product Management to develop and maintain Reporting System budgets to address emergent, short- and long-term goals for the applications.
• Contributes to documenting and maintaining product management Standard Operating Procedures.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Product Management experience in a data-driven, technology environment, typically achieved by 5+ years relevant experience.
• Demonstrated experience enacting highly effective product management practices, including but not limited to defining product strategy, driving roadmaps, prioritizing features, requirements gathering (stories/epics), managing product development life cycle, and defining user personas.
• Demonstrated experience in creating systems that determine product features in a way that best satisfies the strategic goals of both product and organization and in prioritizing features using analytical methodologies.
• Demonstrated experience in making compelling, evidence-based, business cases for products or resource allocations and in creating 'build vs. buy' analyses.
• Possesses highly effective verbal communication skills to convey information in a clear and concise manner.
• Demonstrated ability to work in a collaborative manner, building and maintaining productive, respectful, and healthy relationships among staff (within and across teams) and with constituents.
• Experience driving market and competitive research to identify trends and satisfaction drivers, increasing organizational peripheral vision.
• Demonstrated experience in establishing measurable product KPIs and success metrics.
• Demonstrated ability to create systems for collecting, managing, and cataloging user research, both formal and informal, as well as weigh input against organizational strategy and market landscape.
• Experience in leading data-driven change management activities and managing their impact across the unit or department.
• Demonstrated experience in solving complex product development problems involving multiple constituencies.
• Experience ensuring that organizational policies, practices, services, and behaviors support and promote diversity among staff.
• Education market experience or similar market experience that requires a track record in understanding the needs and daily workflow of multiple constituencies.
• Ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.

PREFERRED QUALIFICATIONS

• MBA, relevant MA, or equivalent experience.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation.
• Must be able to work remotely from a home office and be able to fulfill requirements of the UCSC telecommuting agreement.
• Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel nationally.
• Ability to maintain appearance and conduct suitable for working in a professional setting.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.



APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=59703&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.







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