The Simulation Program Administrator serves a key role in the delivery of simulation-based education for medical students at Kaiser Permanente School of Medicine. The incumbent to this role will function as an administrator to Simulation Center leadership and faculty, providing support for Simulation Center needs and initiatives including, but not limited to, the development and maintenance of the Simulation Centers business, curricular, and programmatic objectives. The Simulation Program Administrator performs a multi-faceted role focused on the management of simulation events and projects, both short and long-term. This role may also support other Office of Medical Education initiatives, such as general assessment operations and curriculum development, as needed. Detail orientation, problem-solving, accountability, organization, and adaptability are key to successful fulfillment of this role.
Manages and supports intermediate and long-term projects of moderate complexity, including the preparation, delivery, and follow-up work and action items. This may include supporting educational research projects, grant-funded curricular work, cross-disciplinary working groups, and programmatic assessment and evaluation.
Assists in continuous quality improvement and ensuring that accreditation standards are met with respect to program evaluation, including the compilation, analysis, and dissemination of simulation-based assessment and evaluation data for the purposes of iterative refinement of the simulation education curriculum.
Assists Simulation Center leadership with development and implementation of policies and procedures.
Assists Simulation Center leadership in preparing and submitting course- and program-related content, presentations, and other materials, including annual reports and other external-facing publications
Collaborates with Simulation Center staff to generate and analyze key operations metrics related to resource utilization, including standardized patient labor, budgetary, material/supply, and space usage.
Coordinates and manages all aspects of simulation event development and implementation including, but not limited to, intra- and interdepartmental communications, documentation, enduring material development, workflows, deadline and task tracking, personnel needs and training, and scheduling.
Serves as a chief proctor for live and remote examinations.
Trains and oversees additional support staff and proctors for assessments, including administrative support for training, procurement materials, supplies, and facilities arrangements
Assists simulation technicians by providing backup and additional support in operating high-fidelity mannequins to meet demands and handle any overflow during simulation-based events.
Monitors event implementation to identify strategies for improvement to processes, flow, and communication.
Compiles, analyzes and disseminates event-related feedback from students, faculty, and staff.
Coordinates Simulation Center tours for internal and external visitors.
Serves as externally facing liaison/first point of contact for students, faculty, and staff interfacing with the Simulation Center.
Maintains Simulation Center calendar and intranet site.
Collaborates with Marketing and Communications department to facilitate public relations activities and promote Simulation Center activities.
Coordinates financial and administrative transactions, including procurement and payroll duties.
Other duties as assigned.
Minimum of three (3) years relevant experience in healthcare, higher/medical education, business operations, and/or project management.
Bachelors Degree OR four (4) equivalent years of relevant experience.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Basic understanding of medical and adult education
Demonstrated success in following through and completing projects on time
Excellent time management and organizational skills; must take initiate and ownership of multiple projects, including prioritization of competing demands
Excellent problem-solving, decision-making, and contingency planning skills, including ability to flexibly adapt to change in real-time
Familiarity with simulation software platforms and recording technology (e.g., CAE Learning Space, SimCapture) and learning management systems
Excellent technical, data analysis, and formatting skills, including proficiency in Microsoft Office Suite (particularly Microsoft Excel)
Proficient in record maintenance and report development
Contributes to the development of a positive departmental culture and team environment, as well as enhanced communication that facilitates developing a community of clinical educators
Well-developed interpersonal skills, including the ability to collaborate effectively with all levels of personnel
Excellent verbal and written communication skills
Access to vehicle for needed school and/or clinical site visits
Conflict resolution and negotiating skills
Professionalism, discretion, and confidentiality
Receptive to feedback, willing to learn, and embraces continuous improvement
Experience with operations management or oversight with a simulation center preferred.
The Kaiser Permanente School of Medicine will offer more than a conventional medical education. It will provide students with the unique opportunity to be taught by the physicians of Kaiser Permanente as part of one of the nation’s highest-performing health care organizations. You’ll find support from your colleagues, who exemplify our commitment to champion equity, inclusion, and diversity in all aspects of our work. You’ll be a role model of professional excellence, integrity, and personal well-being for our medical students. Our school is located in sunny Pasadena, California.Our employees receive competitive compensation, benefits, and opportunities for professional development, growth and enrichment.