GENERAL SUMMARY: The Education Manager is responsible for the design, development, support and execution of high-quality, innovative learning experiences in a variety of learning environments for ALA members and prospective members that support their professional development needs at different stages of their careers. Anchored by ALA’s Certified Legal Manager (CLM)® designation, the Education Manager will ensure that all educational programs provide pathways for legal administrators to grow as professionals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Instructional Design Duties
Maintains and builds a deep knowledge of trends and best practices in instructional design and applies knowledge toward strengthening ALA’s educational offerings.
Regularly evaluates and recommends new and/or enhancements to existing educational programs, instructional formats, and learning environments (e.g. in-person events, webinars, online courses, certification curriculum). Provides quarterly and year-end analytics on the status of ALA’s educational offerings.
Assist in the development of instructional formats and learning objectives for desired learning solutions.
Develops and grows a Body of Knowledge (BoK) for ALA that informs the design of all educational programs and positions the Association as the go-to educational resource for legal administrators. a working understanding of unfamiliar subjects and information in order to create relevant education for ALA members.
Assists in the development of instructional formats and learning objectives for desired learning solutions.
Serves as the point person for communicating with and guiding learners in understanding the benefits of the variety of, registering for, completing and receiving credit for ALA’s educational offerings.
Works closely with the Marketing and Communications team, Senior Director and internal teams to develop a strategies and plans for promoting educational and professional development offerings throughout the year to reach participation and revenue targets.
Creates, maintains, updates and distributes resources (e.g., videos, toolkits, guides) to aid learners in achieving successful educational outcomes. navigating online systems and other supporting materials/media (audio, video, toolkit, etc.) as requested.
Collaborates with subject matter experts (as applicable) to determine the appropriate delivery strategies for target audiences. Provides guidance for content creation.
Manages the ALA speaker database, the speaker agreement process and session, program evaluations. Recommends amendments to speaker-related policies to align with association management best practices.
Ensures ongoing compliance with all accreditation requirements and guidelines for ALA’s Certified Legal Manager (CLM)® program.
Maintains and manages all functions of ALA’s learning management system (LMS) — including, but not limited to, registration, profiles, course content, course setup, reporting, creating and maintaining documentation of all related processes. Educates staff on the functions of the LMS.
As needed, performs onsite responsibilities during conferences and other educational programs.
Proposes and monitors assigned ALA education-related budgets, conduct periodic tracking and reporting of revenues and expenses.
Manages and maintains online, webinar, web-based courses and e-learning website pages.
Serves as staff liaison to committees/project teams.
Contributes to the maintenance of learning materials as required.
Subject Matter Expert and Third-Party Vendor Management Duties
Collaborates with subject matter experts (as applicable) to determine the appropriate delivery strategies for target audiences.
Manages internal and outsourced activities related to planning, development, implementation and evaluation of all in-person and virtual educational programs offered by the Association.
Solicits, coordinates and directs subject matter experts to script original content, vet ideas and improve drafts.
Coordinates with other ALA staff and contractors to market and implement the online, webinar, web-based courses and e-learning educational programs.
Manages the ALA speaker database, the speaker agreement process and session evaluations.
Recommends amendments to speaker-related policies in an effort to align with association management best practices.
Certified Legal Manager Program Management Duties
Ensures ongoing compliance with all accreditation requirements and guidelines.
Grows and promotes the Certified Legal Manager program.
Maintains and manages all functions of ALA’s learning management system (LMS) — including, but not limited to, registration, profiles, course content, course setup, reporting and create and maintain documentation of all related processes.
Educates the staff on the functions of the learning management system and advocate for its use when appropriate.
Manages and maintains online, webinar, web-based course and e-learning website pages.
As needed, performs onsite activities during conferences and other educational programs.
Proposes and monitors assigned ALA education-related budgets, conduct periodical tracking and reporting of revenues and expenses.
Reviews and approves banquet, audio-visual and similar expenses incurred in conjunction with any in-person meetings.
Develops quarterly and year-end data reports analyzing ALA’s educational offerings.
Supervises and directs all activities related to planning, development, implementation and evaluation of all ALA Roundtables offered by the Association.
Serves as staff liaison to various committees/project teams.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Knowledge and application of instructional design and project management skills.
Excellent communication skills, both oral and written. Ability to communicate effectively with committees, instructors, members, business partners and staff.
Well-organized and self-directed, with the ability to juggle multiple projects simultaneously and meet tight deadlines.
Knowledge and application of instructional design and project management skills.
Strong leadership skills to coordinate efforts of instructors, volunteers and staff, and the ability to function in a team and service-oriented environment.
Ability to prepare, monitor and analyze budgets.
Develop computer and technology skills, including Microsoft Office Suite, Zoom , Camtasia and association databases such as iMIS.
Maximize growth opportunities and operate with a strategic mindset at all times.
EDUCATION AND/OR TRAINING:
Bachelor’s degree from an accredited university.
Background in adult learning principles, instructional systems design and instructional product development as normally acquired through a bachelor’s degree in adult education, instructional design, instructional technology or related field. Formal instructional systems design training required.
Demonstrated 3+ years of experience developing and implementing training and education-related programs strategies for external customers.
Learning Management System (LMS) experience.
Experience with Articulate Storyline and/or other eLearning design application platforms preferred.
ABOUT ALA: The Association of Legal Administrators (ALA) is the premier professional association connecting leaders and managers within the legal industry. We provide extensive professional development, collaborative peer communities, strategic operational solutions, and business partner connections empowering our members to lead the business of law. Founded in 1971, ALA provides support to professionals involved in the management of law firms, corporate legal departments, and government legal agencies. ALA is a non-profit 501(c)(6) organization.
At ALA, we achieve great things together! We are nimble and act with a sense of urgency to exceed member expectations and contribute to their success. Through candid, honest communications, with a quest to understand, we create a collaborative and engaging workplace. We are accountable to each other, encouraging and respecting everyone’s opinion, to successfully achieve the goals of the Association.
ALA Core Values
•Work with a Sense of Urgency. We act promptly and efficiently to exceed the expectations of our members and constituents.
•Embrace Diversity and Demonstrate Inclusion. We celebrate our diversity as individuals and rec...ognize its power to strengthen the organization through the collaboration of our talents, skills, and experiences.
•Act with Integrity. We build trust through open and honest communication based on mutual respect; speak thoughtfully, encourage and value diversity of opinion, be authentic.
•Be Accountable. We take ownership for the quality of our individual work, but also take pride in what we deliver as a team. We are committed to personal excellence and self-improvement.
•Be Creative. We use our imagination to drive the innovation of new services, products, and processes, while enjoying an atmosphere where we can have fun and still get our work done.