Information Systems Coordinator Range Community Clinic

Available Title(s):
1137-NN_ADMINPRO - Information Systems Coordinator, 1137-YN_ADMINPRO - Information Systems Coordinator

Business Title:
Information Systems Coordinator | Range Community Clinic

Employee Type:
Admin. Professional

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:

The Range Community Clinic Information Systems Coordinator will join Range Community Clinic to be part of a world class interdisciplinary patient care team. This multidisciplinary team includes outstanding physicians, nurses, pharmacists and other allied health professionals to provide the best patient care and education possible.

We are seeking a highly professional and skilled individual to design, implement, train and provide ongoing support and development of all information systems and technology tools utilized by RCC in the multi-specialty clinic environment. Perform needs assessment, solicit feedback, problem resolution, project coordination and development and/or the delivery of training on a range of complex applications. The position will implement multiple Electronic Health Records (EHR) systems, create and maintain interfaces with pharmacies, state databases and laboratories ensuring compliance with all state and federal requirements. The role will liaison across all RCC units, multiple College of Medicine, Nursing and Pharmacy teams, WSU Spokane IT and Centralized WSU IT units, and multiple external technology partners.

The Information Systems Coordinator is an integral role in the functionality and success of all aspects of RCC, leading to services to the community, experiences for students, clinical practice for the faculty, and revenue generating opportunity for the clinic and university. Currently there are 4 independently operating clinics with potential for expansion, including the Student Health Clinic for Spokane Health Science students, Speech and Hearing Science Clinic which provides services to the community and enables students to gain practical experience, the Autism Spectrum Disorder and Neurodevelopment Center of Excellence which provides community service in a unique interdisciplinary environment and Mobile Health Unit patient services.

Range is also continuing to do periodic mobile outreach events such as sports physical days and vaccination/immunization clinics. The information systems coordinator will maintain the electronic/computer systems, (including EHR and interfaces), and network security and connectivity.

Essential Job Duties:

• 35% Systems Implementation and Management
  
• 20% Electronic Interface Development and Management
  
• 20% Liaison and Quality Assurance
  
• 15% Project Management Design and Training
  
• 5% Hardware Management
  
• 5% Other
  

Required Qualifications:

A Bachelor's degree and three (3) years professional experience OR a combination of education and experience totaling seven (7) years from which comparable knowledge and abilities are acquired. Education and experience may be tailored to specific need requirements of position.

Additional Requirements:

• Experience working with Electronic Healthcare Records systems.
  
• Previous implementation or optimization experience with EHRs and practice management software, preferably with Athena EHR and/or ClinicNote EHR.
  
• Demonstrated experience managing and/or supporting automated health information systems.
  
• Experience establishing and providing ongoing support for internal systems to interface with external systems.
  
• Demonstrated experience in the application of established principles, methods and practices, and concepts and techniques of medical records administration.
  
• Demonstrated experience performing due diligence, gap analysis, and risk assessments.
  
• Demonstrated experience developing reports, automation, data visualization and analysis utilizing EHR, Excel, Power BI and/or other tools.
  
• Demonstrated project management experience and/or training.
  
• Ability to use and operate office technology equipment; skilled with Microsoft Office applications with the ability to develop templates and tools.
  
• Ability to work independently, ensuring effective use of time including prioritization and organizational skills. Ability to multitask and follow instructions given by healthcare professionals.
  
• Must be able to interact with client personnel and health care team members in a responsible, professional, and ethical manner, including exceptional interpersonal skills to support and reassure pediatric patients and their families.
  
• Working knowledge of medical terminology and HIPAA regulations.
  

Preferred Qualifications:

• Bachelors Degree in Health Information Management, Health Informatics, Computer Science, Management Information Systems or related field.
  
• Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Professional Biller (CPB), Certified Billing and Coding Specialist (CBCS) certifications.
  
• Specialty certifications related to Athena EHR and/or ClinicNote EHR.
  
• Experience in multi clinic healthcare setting.
  
• Experience working with external vendors.
  

Additional Information:

Area/College: Elson S. Floyd College of Medicine
Department Name: Range Community Clinic
City, State, Zip: Spokane, WA 99202
Department Link: https://medicine.wsu.edu/ ; https://www.rangecommunityclinic.org/

Monthly Salary: Minimum: $4,508.70, Midpoint: $5,635.88, Maximum: $6,199.47; commensurate with qualifications and experience.
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Faculty-and-AP.pdf Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/

Overtime Eligibility: Dependent on salary
FTE: 100%
This is a Permanent position.

Screening and Posting Close Date: The screening of applicants begins September 27, 2023. Applicants must submit their completed application by October 9, 2023 at 11:59 p.m.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the following documents to their online application.

• Resume (required)
  
• Cover Letter (required)
  

External candidates, please upload all documents in the 'Resume/CV' section of your application. Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application.



Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Applicants will be requested to provide contact information for professional references within the online application.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Spokane-WA/Information-Systems-Coordinator---Range-Community-Clinic_R-10272

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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