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HL Learn provides professional development programming for the firm’s attorneys and business services personnel. The Learning and Development Coordinator will be primarily responsible for supporting the administrative needs of the team to execute comprehensive training for lawyers and/or business services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide project management, coordination, and administrative support for HL Learn programs to ensure the program runs smoothly from start to finish. Programs may range in duration from 60 minutes to multiple weeks; Most of these take place in our Washington, DC office. Responsibilities include:
Create and monitor timelines and planning documents to ensure all deadlines are met
Manage program registration process, including creating and sending invitations from the firm learning management system (LMS), iPublish, and Outlook, as well as tracking attendance and travel bookings
Assist with all pre-program logistics such as, scheduling planning meetings; creating Zoom meetings, polls, and groupings for break-out rooms; and administering program technologies (e.g., event app, online materials tools)
Draft, print, and organize program materials in collaboration with program leads and onsite printing department
Coordinate room bookings, catering, room set-up, equipment and technology for meetings and programs taking place in the DC office
Coordinate with internal and external faculty, including scheduling meetings, drafting communications, reviewing presentation materials, and processing expenses
Liaise with external vendors such as restaurants, hotels, and travel agents to coordinate dinners, accommodations, and travel requirements
Support onsite program logistics, including program set up, running the registration desk, and liaising with catering, conference services, and IT teams
Serve as a point of contact to participants attending programming in the DC office
Create, circulate, and consolidate program evaluations
Research best practices on learning tools, new vendors, and other cutting edge resources
Create and edit department PowerPoint presentations, Word documents, Excel spreadsheets, and other documents for learning and development initiatives (e.g., brochures, newsletter, learning resources, stakeholder reports and presentations)
Provide general administrative support to the department
May provide project management and administrative support for the development of eLearning content in the LMS
All members of the firm are expected to participate in our Responsible Business program
All other duties as may be assigned
QUALIFICATIONS/REQUIRED SKILLS
Strong relationship and customer service skills
Proven competence in software applications including MS Office suite (Word, Excel, PowerPoint), Zoom, MS Teams; and adept at learning other department technologies (e.g., Cornerstone, SurveyMonkey, Mentimeter)
Strong skills and creativity in developing engaging PowerPoint graphics/slides for presentations
Highly detail oriented and organized
Positive can-do and self-motivated work ethic
Prepared to work in a fast-paced, professional office setting
Can manage multiple projects simultaneously while meeting deadlines
Excels at working both independently and collaboratively with others
Excellent written, oral, and interpersonal skills
Easily applies analytical and problem-solving skills
Can troubleshoot issues and initiate projects to improve processes
Willingness to travel outside of geographic area, as needed for onsite program support
EDUCATION, CERTIFICATIONS, AND/OR EXPERIENCE
Bachelor’s degree preferred
A minimum of 3 years of relevant experience with professional development and/or event/meeting planning strongly preferred
HOURS
Core hours are Monday through Friday, 9:00 a.m. to 5:30 p.m., including one hour for lunch, with overtime as needed for program support.
This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.
Hogan Lovells is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.
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