EPMO Business Analyst | MAA Corporate Headquarters
Location: Memphis, Tennessee
Type: Full Time
Internal Number: R0013867
The Enterprise Program Management Office (EPMO) Business Analyst reports to the EPMO Change Manager and primarily connects business needs and technical demands with project implementation and delivery. Primary responsibilities include assessing business needs, gathering requirements, understanding how to improve work processes through platform solutions, and ensure solutions satisfy documented business needs. As a part of the EPMO team, this position will help optimize opportunity cost and shorten project timelines.
The successful candidate will embody and work to reinforce MAA's Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Assists and accelerates the delivery of the business processes and technology changes to meet business objectives by collaborating with management stakeholders, EPMO, and cross functional teams.
Applies an understanding of overall business needs and documents the specific use cases and functional business requirements for potential solutions and user acceptance criteria.
Identifies and documents change impact of solutions on people, processes, and systems to inform prioritization of business needs. Uses workflow diagrams, application landscape models, data movement and/or other models to clarify business needs and change impacts.
Translates functional business requirements into user stories, functional and/or technical specifications. , models, diagrams, mockups, wireframes, and other visualizations to support.
May research external third-party applications and platforms that meet business and user needs and system requirements when gaps in current applications and platforms exist.
Provides input into test plans, execution, and defect reporting to ensure that Documents user acceptance testing (UAT) cases and facilitates UAT sessions in conjunction with project managers.
Works with the EPMO change management resources to prepare organizational change management (OCM) plans based on established methodologies; may facilitate OCM for projects .
Collaborates with the delivery teams at all levels, including internal stakeholders, vendors, and decision makers. Embraces task ownership to drive to completion with minimal direct supervision.
Documents and escalates concerns, risks, and issues from business analysis.
Performs other related duties as assigned to meet the needs of the business.
5+ years of business analyst or related experience required with expertise in documenting business and technical requirements.
Bachelor's degree in Finance, Accounting, Project Management, Information Technology, or a related field required, or an equivalent combination of education and experience.
Experience working with technology solution and application delivery processes preferred.
Real estate and/or multifamily housing industry experience preferred.
Knowledge, Skills, and Abilities
Knowledge of business process/lifecycle management principles, theories, and concepts
General understanding of industry practices, techniques, and standards
Documentation skills for business cases, user stories, workflow diagrams, functional requirements, data mapping, data modeling, and systems migrations
Knowledge of technology, data management, information flow, and data governance issues impacted by change
Critical thinking and analytical skills to assess complex business processes, identify root causes, and propose alternative solutions to problems of moderate to large scope and complexity
Organizational skills to manage vast amounts of information and
Skill and ability to clearly and concisely communicate verbally and in writing to convey complex concepts clearly and logically
Ability to work on multiple projects at the same time and move deliverables forward
Ability to operate independently and collaboratively within a team
Quantitative and qualitative analytical skills and attention to detail
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Ability to maintain confidentiality and maintain appropriate discretion
Physical and Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MAA is a real estate investment trust (REIT) that focuses on the acquisition, selective development, redevelopment and management of multifamily homes throughout the Southeastern and Southwestern regions of the United States.
Our mission at MAA is to deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View" and we are doing it every day.
In fact, we proudly display "Our Brighter View" plaques at every MAA office just to serve as a daily reminder of our focused mission. MAA is committed to remaining true to our rich tradition of service to each other, to our residents, and to our shareholders. We respect the privilege to providing value to those whose lives we touch.
Please click on the links below to learn more about MAA’s culture and corporate charity as well as view MAA’s Corporate Profile: