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Business and Support Services Coordinator
The University of North Carolina at Wilmington
Details
Posted: 09-Sep-23
Location: Wilmington, North Carolina
Salary: Open
Internal Number: 29810
Department: Printing Services - 35315
Brief Summary of Work for this position:
The primary purpose of the Print Document and Support Services Coordinator is to manage daily operations of the consolidated copy program, including iPrint, convenience copier program, and vending copier programs. The Print Document and Support Services Coordinator will interact with students, faculty, staff, campus department, and the public daily.
This position identifies specific user needs and locates appropriate programs in a service-based computerized print-for-pay program. This position manages and coordinates the convenience copier program, vendor relations, departmental reports, and data management of the student lab, academic department, and public printing. In coordinating this complex program, this position will use a variety of resources, computers, and software and ensure comprehensive communications and marketing to all different user groups.
This position also works with the Campus Vending Program by addressing customer queries regarding the beverages and edible products available in the vending machine and helping with any service issues. They coordinate with vending suppliers for replenishment of the machine stock. Keeping track of the products in the vending machine, sales records, and the revenue collected. Provide tech support with vendor and campus card system with vending machines.
This position identifies specific user needs and locates appropriate programs in a service-based computerized print-for-pay program. This position manages and coordinates the convenience copier program, vendor relations, departmental reports, and data management of the student lab, academic department, and public printing. In coordinating this complex program, this position will use a variety of resources, computers, and software and ensure comprehensive communications and marketing to all different user groups.
This position also works with the Campus Vending Program by addressing customer queries regarding the beverages and edible products available in the vending machine and helping with any service issues. They coordinate with vending suppliers for replenishment of the machine stock. Keeping track of the products in the vending machine, sales records, and the revenue collected. Provide tech support with vendor and campus card system with vending machines.
Minimum Education and Experience Requirements:
High school diploma or equivalency and three years of skilled experience relating to area of assignment; or equivalent combination of training and experience.
Preferred Education, Knowledge, Skills & Experience :
- Working knowledge of a variety of programming techniques and operating languages
- Working knowledge of university academic, student and business affairs structures
- Ability to communicate effectively, both orally and in writing
- Ability to analyze, interpret and apply policy and procedural guidelines and to resolve problems and questions
- Skills in organizing and planning
Required Certifications or Licensure:
N/A
Primary Purpose of Organizational Unit:
The primary purpose of Printing Services is to provide printing and related services to the university community. These services include, but not limited to a full service printing operation, copy center, copier placement operation, copier placement operation, sign and poster making business, printing project management, digital pre-press services, design services and fulfillment services. Printing Services exists to provide high quality traditional graphic communications (offset and copy) as well as variable data graphic communications (digital printing to a target audience of
Connections working at The University of North Carolina at Wilmington
About The University of North Carolina at Wilmington
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.UNCW has been part of the University of North Carolina System since 1969.
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