Job Summary

Harvard University is seeking an experienced individual to manage outreach and engagement in support of the newly formed Office of Community Conduct (OCC) that will guide the ongoing implementation of University-wide non-discrimination and anti-bullying (NDAB) policies and procedures.

The incumbent will be charged with leading community outreach and engagement efforts to support the implementation of non-discrimination and anti-bullying policies and procedures across the Harvard University ecosystem. The incumbent will support the Associate CDIO as they lead efforts to identify necessary resources, systematize policy-related data gathering and reporting, and build community-facing initiatives to raise visibility and understanding of policies and procedures. The individual in the role will work closely with all locally designated resources across the university and its schools and units, actively partnering with individuals managing and ultimately resolving bullying and discrimination cases via complete informal resolution and formal investigative processes. The Outreach & Engagement Manager will design and deliver policy trainings, convene dialogue sessions, build a library of assets and documentation and cultivate community-wide awareness of policies and process via other informational activities and materials. The individual in this role will support the development of NDAB online resources and coordinate regular communications and convenings activities across University channels and audiences.

The incumbent will work in close collaboration with numerous campus partners, including: the Office for Equity, Diversity, Inclusion, and Belonging, Office of the President & Provost, Office for Dispute Resolution, Office for Gender Equity, University Disability Resources, Office of Faculty Development and Diversity, Human Resources, Office of the General Counsel, School leadership, and locally designated resources.

This position reports to the Associate Chief Diversity and Inclusion Officer.

Position Description

Responsibilities

• Develop and execute a comprehensive outreach and engagement plan to support the integration of non-discrimination and anti-bullying policies and procedures across the Harvard University ecosystem
• Provide support and consultation to locally designated resources on non-discrimination and anti-bullying policies, procedures, and case management
• Collaborate with University stakeholders to facilitate ongoing local efforts, developing a community of practice and creating a shared culture of prevention amongst locally designated resources
• Serve as a community resource for general policy guidance and assistance with procedures, including case intake and case review
• Work in close collaboration with investigatory resources, locally designated resources, and other team members supporting policy activities
• Formulate templated and customized communications; build and refine online resources
• Advise and help community members navigate complex, potentially intersectional cases, coordinating with other offices as needed
• Assist with efforts to track data, analyze trends, formulate interventions, trainings, and awareness campaigns
• Participate in policy and process review phase envisioned at the conclusion of year two
• Capture and organize recommendations regarding updates, process improvements, and future policy direction
• Coordinate with OEDIB team shared resources focused on communications, learning and development, research/evaluation and operations
• Manage the development, delivery, and execution of regular campus-wide, large-scale capacity building and training events, including the delivery of in-person, webinar, virtual, in-classroom, and/or blended training to maximize related learning goals across Harvard
• Responsible for adjusting materials and supporting documentation in response to research and development of related legal trends and best practices from across higher education community
• Identify opportunities for greater coordination and collaboration with key internal and external stakeholders
• Support Associate CDIO-driven strategic initiatives and projects

Basic Qualifications

• Bachelor's degree (or equivalent work experience) and seven years of related experience

Additional Qualifications and Skills

• Master's degree in a related field a plus
• Knowledge of non-discrimination and anti-bullying practices and ability to design effective communications and supporting materials
• Ability to interact professionally and build capacity among colleagues from diverse backgrounds across educational disciplines
• Knowledge of higher education operations, human resources and services, and/or student support services/programs
• Advanced project management skills
• Facilitation, convening, and training skills
• Excellent writing and presentation skills, with experience communicating across a wide variety of audiences including different sizes, types of departments, and group composition
• Strong computer skills, and knowledge of tracking and reporting technologies.
• Ability to work independently and collaboratively and adapt to changing situations and priorities.
• Ability to work in a collaborative team environment
• Able to anticipate stakeholders' needs and deliver high levels of customer service

Benefits

We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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