Reporting to the Director of Annual Giving and Volunteer Engagement, the Annual Fund Coordinator is a full-time non-exempt position that supports the work of the annual giving team. In his/her work with annual giving officers, he/she assists in planning, organizing and coordinating a range of activities to help achieve annual donor and revenue goals. Duties include overseeing the class letter program, assisting with the phonathon program, producing matching gift and reunion gift committee correspondence, coordinating department meetings and resolving donor inquiries.
Major Areas of Responsibility
Prepare class letters. Organize mass mailings. Prepare acknowledgement letters for select donors. Compose occasional correspondence as requested. Proofread letters, invitations, memorandum, etc. Provide general office support.
Enthusiastically greet callers and guests. Understand and communicate departmental policies and procedures. Answer or refer all inquiries from volunteers and donors. Work with other departmental staff to answer questions and resolve problems as they occur.
Ensure that copies of department invoices, letters and memorandum and other correspondence are correctly filed and recorded. Keep files up to date and discard unnecessary information. Create filing systems as needed.
Coordinate travel arrangements and expense reports for annual giving directors. Assist the Director of Annual Giving with department budget tracking and reporting.
Oversee Class Letter program: proof and prepare printed and digital letters, generate mailing lists and coordinate printing.
Schedule appointments and meetings for the Director and the team, as needed.
Recruits, hires and supervises a team of work study students. Working with Assistant Director, assist with and staff phonathon.
Organize and complete monthly mailings to class chairs, including reports and greenslips.
Help coordinate and staff volunteer events and meetings, produce mailings and materials for meetings and solicitations, and draft committee reports and alumni correspondence.
Follow up on incomplete gift forms and assist with gift proofing, as necessary.
Minimum Qualifications
Holy Cross Fund Office Coordinator must possess a Bachelor's Degree, preferred two years of experience with a strong sense of the mission of the College.
Incumbents must have a minimum of two years of experience (education may count toward experience).
Must be highly organized, detail oriented, and have the ability to work competently and efficiently in a multi-task environment with the ability to prioritize responsibilities.
Must be focused, motivated to learn, and flexible to change.
Strong writing skills and the ability to accurately proofread and edit correspondence.
Possess strong interpersonal skills that include an excellent phone manner and personal presentation.
Initiative, good judgment and sensitivity to confidential information required.
The ability to master new software applications and technologies in database management. Advanced expertise in the functional use of Excel and Word are required (mail merges, report generation).
Core Competencies
Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships
Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others
Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving
Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission
Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties
Hours: (35 Hrs/52 Weeks)
ADDITIONAL INFORMATION:
This is a full time, non exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:
Pension Plan
This position may be eligible for a hybrid work arrangement
NEW - condensed summer 4-day work week
Tuition benefits
Wellness programs & ongoing Training and Development opportunities
Generous paid time off
This position is full-time and comes with benefits as described here.
The College of the Holy Cross is an EEO/AA/Disability/Vets Employer.
Application Instructions:
Please attach resume and cover letter if possible, otherwise, please submit an online application.
Should you be a candidate for further consideration after hiring manager review, you will be contacted by a human resources representative.
ABOUT COLLEGE OF THE HOLY CROSS: Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,000 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition. Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.
