Position Title: Endpoint Systems Administrator

Posting Number: P230209

Employer: State

Salary Range: $74,000 - $84,000

FTE: 1.00

Position Summary:

• Work as part of a team of IT support professionals within CIT and the larger distributed IT community to insure the most optimal individual computing experience using UB's enterprise services and systems.
• Provide advanced endpoint system administration and support in a heterogeneous environment (Windows OS, Mac OS, Virtual Environments) with a high focus on endpoint security; software provisioning; patch management; endpoint lifecycle; service automation; and usability.
• Create, test, deploy and manage images for Windows OS (Intune/SCCM), MacOS (JAMF), and workstation/application virtualization (VDI/VMware) endpoints to provide a high level of service for centrally scheduled classrooms, public computing sites and business unit endpoints.
• Verify hardware and software compatibility and stability in preparation of large-scale upgrades to operating systems or enterprise infrastructure.
• Consult with users, departmental leaders, distributed IT peers and service providers to evaluate endpoint use cases and introduce enhancements to meet or exceed needs and expectations, increase security, and enhance the user experience.
• Assist with the documentation, training, research, and mentoring on technical solutions for technology staff to improve efficiency and quality of technology service delivery and support.

Minimum Qualifications:

• Bachelor's degree with 3 years of experience or master's degree with 1 year of experience working with endpoint management tools. Equivalent combination of education and experience will be considered.
• High-level knowledge of operating system installation and support procedures
• Expert knowledge of current and prior versions of Microsoft and Apple operating systems
• Experience with Active Directory and policy administration; Windows and macOS scripting languages
• Knowledge of ITIL fundamentals, ability to work independently and take initiative with minimal direction, emphasis on customer service, and a strong desire to help others
• Fundamental understanding of common networking protocols
• Intermediate scripting skills (e.g., PowerShell, Batch, Bash, Python)

Preferred Qualifications:

• High-level knowledge of hardware/software, firewall, system monitoring, automated deployment, automated patching, and information security practices and methodologies
• High Level knowledge of remote software management and deployment using InTune/SCCM/JAMF and similar tools
• High-level knowledge of analysis, Powershell scripting, project management methods and techniques
• High-level knowledge of Active Directory, Database Services, Endpoint Security, and troubleshooting methodologies
• Knowledge or experience using OS deployment tools e.g., MDM (JAMF and Intune); systems management tools e.g., SCCM, Microsoft Endpoint Manager, or similar
• Experience packaging applications for Windows and Mac environments

Deadline for Applicants: Open Until Filled

Quicklink for Posting: 43055

Logo

About University at Buffalo (SUNY)

The University at Buffalo (UB) #ubuffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowl¬edge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. UB is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Connections working at University at Buffalo (SUNY)