Career Center

HOUSING (SB-HOUS-IUSBA)

The Communications and Engagement Coordinator is based in the Housing Office but will serve both the Housing and the Student Life Offices.This position reports to the Director of Housing and Student Life.

Department Specific Responsibilities

• Oversees social media accounts and coordinates the department's social engagement opportunities through social media including Facebook/Instagram/Twitter.
• Creates both digital and print advertisements for events and educational purposes.
• Oversees departmental accounts for Housing, Student Life, and Titan Productions and responds to or directs incoming emails.
• Serves on departmental committees including Events Production Meeting and the Campus Collaboration Committees.
• Assists with large scale events including Housing Student Move-in, Welcome Week, Spirit Week, IU Day, Commencement, and others.
• Supervises student media intern.
• Primary office contact for students, faculty, staff, and other visitors.
• Other duties as assigned.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of student life initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student life initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student organizations.
• May provide guidance to other Student Life Coordinators.

EDUCATION

Required

• High school diploma or GED

Preferred

• Bachelor's degree in communications or related field

WORK EXPERIENCE

Required

• 2 years in office environment, higher education, or related field

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Possesses flexibility to work in a fast paced, dynamic environment
• Articulate and responsive to colleagues
• Commitment to working with people from diverse backgrounds and commitment to cultural competency

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University South Bend campus

South Bend, Indiana

$32,240.00 - $33,009.60 annually

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Life

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

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