Parsons School for Design, a division of The New School, seeks an Assistant Manager in Digital Tools for the Making Center. Parsons Making Center is a collection of more than 70,000 sq. ft. of labs, shops, studios, and open workspaces that provide curricular support for making across a broad range of mediums and disciplines, and supports experimentation and interdisciplinary collaboration. The Assistant Manager should be a personable, proactive, detail oriented individual who will become integral to the daily workings of the facilities within the Making Center, with the ability to learn new skills and technologies as needed. This is a fast paced dynamic environment that runs year round. The Assistant Manager will interface with students, faculty, and staff to support multiple processes and resources for all users in a range of making spaces. This is an exempt administrative position that reports to the Facilities Manager, Digital Tools.
The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.
Oversee daily workings of Making Center Facilities (as assigned) including but not limited to L3 CNC Shop and E2 CNC Shop as well as E4 Laser Lab, D12 Prototyping shop, L2 3D Lab, Digital Tools Satellite Store Support and Tool/Equipment Checkout.
Management of full-time and part-time technicians, and student workers, including interviewing, hiring, training, scheduling, tracking accountability, task assignment, scheduling/attending team and one on one meetings,Â and coordination and/or providing emergency coverage for unexpected absences.Â
Management of a fixed budget including tracking, planning, and prioritization of expenses related to inventories, schedules, projects, and repairs.
Work with the Facilities Manager on the following:
Facility improvement projects, shows and installations, and special initiatives as needed.
Hardware/software purchase recommendations as they pertain to the curriculum
Maintaining policies and systems for checkout, satellite store, scheduling, record keeping, and inventories, in addition to generating macro and micro levels of usage data and statics - evaluating and updating these as needed.
Organize calendars and communications for facilities: including creation of website updates, shop signage, safety orientations, technical/instructional documentation for labs/equipment, workshops, class demos, deliveries, special events, and modified holiday hours.
Work across systems in the Making Center, connecting separate areas in order to streamline efficiency and communication
Adapt to changes in the work environment; adjust approach and prioritize competing demands as necessary.
Provide a high level of customer service, maintaining a positive and professional demeanor and attitude in all interactions with students, faculty, and staff.Â
Cultivate a diverse, inclusive, and welcoming learning environment with productive and positive workplace relationships.Â
Stay current with relevant technology and developments within the field.
Perform other duties as assigned by the supervisor.
A Bachelorâ™s Degree and 3-5 years of relevant or professional experience within the industry.
Flexible schedule - the ability to work non-traditional schedules that may include nights and weekends, in addition to schedule shifts with semester changes.
Completion of university-required staff training and necessary Certificate of Fitness for all Making Center Facilities within the first 6 months of employment.
Become well versed in Digital Tools processes like student-facing shifts, operating systems, and internal productivity software and policies within the first 6 months in the position.
Advanced knowledge of working across materials and fabrication techniques, with full comprehensive experience in some or all of the following: 3D printing, laser cutting, analog fabrication techniques, and troubleshooting fabrication software and equipment.
Full technical knowledge of CNC equipment and CAD/CAM software for subtractive manufacturing/fabrication.Â Â Â
Understanding of working in a cross-platform (Windows and macOS) environment and familiarity with Adobe Creative Cloud, 3D design software such as Rhino and Fusion, and the Google Suite.
Excellent interpersonal, oral, and written communication skills, close attention to detail, and strong organizational and time management abilities.
Proven track record of working well with people from diverse cultural backgrounds, with a strong ability to support students working in an interdisciplinary manner from concept to realization.
Knowledge of and aspiration to build and support respectful shop/studio culture.
A desire to learn new skills and processes related to Parsons Making Center initiatives.
Ability to handle objects weighing up to 25 lbs and on occasion may be expected to lift objects weighing up to 50 lbs
Ability to adhere to University COVID-19 Policy and requirements.
Experience supervising a team.
Capabilities in some or all of the following processes: manual machining (mill, lathe), molding and casting, electronics and physical computing.
Basic web skills and ability to maintain informational pages on processes and policies.
Experience troubleshooting, maintaining and repairing fabrication equipment.
Ability to troubleshoot issues with software and workstation interfacing with digital tools.
Experience following sustainable and environmentally friendly design and fabrication practices.
Knowledge of Webcheckout or comparable equipment management systems is a plus.Â
Experience with large-scale hardware and software deployments is a plus.
This position works primarily on-site, with some flexibility to work remotely occasionally. Schedule flexibility will change according to the needs of the University.
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.