Career Center

Position Type: Staff

Department: Network Infrastructure and Administration

FLSA: Exempt

Union/Non Union: Non Union

Full Time or Part Time: Full Time

Job Description Summary:

Minimum Qualifications:

• Associate's degree in information technology, business or related field or an earned certification in one of the following: MCSE, CISSP, CCIE, CCNP Enterprise, CCNP Security, CCNP Data Center.
• Minimum of 3 years of experience supporting and managing a network-centric technical environment to include: Windows Administration, Active Directory design, Microsoft Office365 administration, Microsoft Azure management, Splunk, Nessus or equivalents, Crowdstrike, Sentinel or equivalent.
• Minimum of 1 year experience with VMware vSphere, to include vSwitching Configuration, vSAN, Storage vMotion, System vMotion and/or DRS / HA.

• Possesses strong troubleshooting skills.
• Ability to log problem calls and resolutions. Communicates resolution to appropriate Technology Services staff and system users.
• Develop test plans for configuration and installation work.
• Possesses solid understanding of the application deployment process and correlations with network administration responsibilities.
• Develops, documents, and coordinates implementation work plans.
• Creates and maintains network diagrams and documentation.
• Coordinates information with Technology Service Desk.
• Assist in capacity and performance management studies.
• Research new technologies that may increase corporate productivity or provide better service.
• Possesses general understanding of the College System Lifecycle Methodology and prepares basic project deliverables, under the direction of the manager or other senior personnel, as assigned.
• Mentors junior staff on technical and analytical skills.
• Possesses basic project management skills.
• Evaluates project objectives and scope for feasibility.
• Produces project status reports on a timely basis.
• Manages vendor relationships and monitors contract deliverables.
• Adheres to company confidentiality and security requirements.
• Ability to communicate effectively.
• Consistently demonstrates high level of integrity and professionalism.

Job Requirements:

• Must be physically capable of lifting medium to heavy loads, working on ladders, working in environments such as ceilings, steam tunnels, electrical vaults and telecom wiring closets.
• Must be able to handle and operate basic power tools such as cordless screw drivers and electric drills.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Special Instructions to Applicants:

About Prince George's Community College

Prince George's Community College transforms students' lives. The college exists to educate, train, and serve our diverse populations through accessible, affordable, and rigorous learning experiences.We are proud to boast of a multi-talented and diverse workforce as well as offering a competitive benefits package and services that will add to your potential and work/life balance. We are looking to attract and retain individuals who are committed to helping our students succeed. In return, you will find PGCC an exciting place to work and grow.Prince George’s Community College supports and embraces cultural diversity, understood as the creation and promotion of an inclusive, non-discriminatory environment for everyone. We accept and value differences, including differences in age, race, national origin, ethnicity, religious affiliation, political beliefs, sexual orientation, gender identity, socioeconomic background, and ability/disability. We strive for growth and success for all of our students, employees, business partners, and the community.Prince George's Community College is an Equal Employment Opportunity Affirmative Action/Title IX/Section 504/ADA Institution. The Chief of ...Staff, Room 130, Kent Hall coordinates the college’s program of nondiscrimination.Prince George’s Community College is a smoke and tobacco-free college.

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