Career Center

As a Barclays Senior Fraud Quality Analyst, you will play a crucial part in supporting and driving quality functions across Barclaycard US contact centres. Your responsibilities include monitoring individual and overall Fraud department performance, carrying out data and root-cause analysis, producing key metrics, and reporting on best practices to help improve Barclays performance and customer experience. Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opp