Assistant Director of Campaign Operations and Engagement
Johns Hopkins University
Location: Baltimore, Maryland
Internal Number: 107687-en_US
Development and Alumni Relations (DAR) supports Johns Hopkins focus on research, teaching, and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicinestrengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.
This position will work closely with the Associate Vice President (AVP) for Campaign Operations and the Senior Associate Vice President (Senior AVP) for DAR and their respective teams. Johns Hopkins is entering its next comprehensive fundraising campaign, and the Assistant Director will play a critical role in project management related to campaign planning and activation. Campaign Operations includes: Development Communications, Donor Engagement & Stewardship, University Events, and Volunteer Engagement. The Sr. VP portfolio includes: the Krieger School of Arts and Sciences, the Whiting School of Engineering, Homewood Programs, Sheridan Libraries and Museums, TMHR (Talent Management & Human Resources), Finance & Administration, and the Office of Advancement Systems. The University's last campaign, Rising to the Challenge, closed in 2018 and raised over $6B to support our students, faculty, staff, and patients.
Reporting to the Associate Vice President for Campaign Operations and Engagement, the Assistant Director will be skilled in managing and prioritizing multiple projects simultaneously in a dynamic, fast-paced higher education setting. This position will be responsible for developing and managing processes related to the workflow of the campaign, including project management, analyzing and presenting information and data in a visually appealing way, preparing presentations, and sharing reports. Researches current national trends in campaigns and higher education at peer institutions. Tracks progress against campaign goals. Works closely with the Executive Assistant for coordination of schedules, meetings, and preparation of materials for the AVP and Sr. AVP
Specific Duties and Responsibilities:
Devises and maintains project management systems to track campaign planning activity, incorporating efforts of DAR centrally as well as those of the schools and Johns Hopkins Medicine. Monitors upcoming deadlines and facilitates communication with responsible parties. Prepares status reports on campaign planning in written and chart form for internal and external audiences, including the Board of Trustees (BOT) and leadership volunteers.
Supports campaign planning meetings internally and externally including the BOT Committee on Philanthropy and Engagement (CPE), tracks progress of next steps that result from meetings, follow-up items and future data needed.
Analyzes donor data from our new Salesforce-based customer relationship management system (CRM) called JHAS (Johns Hopkins Advancement System) and oversees preparation of charts and graphs in various formats to show campaign progress. Works closely with the Office of Advancement Services (OAS) on the tracking, and reporting of campaign gifts, from both dollar total and donor recognition perspectives. Runs and distributes campaign progress reports and completes further analysis as needed. Serves as liaison with OAS in development and refinement of campaign reports. Creates, maintains, audits, and circulates lists of top campaign gifts.
Internal communication and staff education help to develop materials and content for DAR staff education sessions. Tracks topics covered with various constituencies and those needed in future. Maintain campaign records in hard copy and digital form.
Maintains campaign gift tables and progress against goals. Works with research team regarding capacity of prospect pool as it relates to gift tables and goal setting.
Develops processes, tracking systems, and communication vehicles to facilitate implementation of campaign policies related to credit and counting.
Researches information from CASE, peer institutions, and other external sources about campaigns for benchmarking purposes.
Completes assignments as needed in support of campaign Operations and Engagement team and the Sr. AVP for DAR. Run regular reports from JHAS for the Sr. AVP for DAR and their portfolio. Prepare presentations and manage projects as needed. Use skills in data visualization to share data in the most understandable and visually pleasing format.
Serves as a resource to those staffing campaign donor/volunteer committees and events. Responsibilities may require staffing planning meetings, overseeing preparation of presentations, ensuring research is completed, etc.
The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.
Five years in providing high level expertise.
Additional related experience may substitute for required education, tothe extent permitted by the JHU equivalency formula.
Must be highly organized, detail-oriented, and have the ability to work competently and efficiently in a multi-task environment. Must have proven organizational skills, ability to prioritize work in a fast-paced environment with multiple and sometimes competing interests.
Familiarity with the workings of JHU/DAR a plus. Familiarity with Salesforce and project management software programs a plus. Familiarity with Tableau/data visualization a plus.
Excellent written and verbal communication skills are required. Must be creative and proactive, able to streamline work volume in order to maintain bottom-line efforts in midst of multi-tasking and daily re-prioritizing. Must have the ability to work with minimal supervision in a fast-paced, deadline-driven environment. Must be able to evaluate problems accurately and display good, sound, and confidential judgment.
Must have the ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations with a sense of humor. Must be able to listen carefully as well as to influence and persuade others.
Able to work effectively with internal and external constituencies in a University environment.
Knowledge and Skills
Computer literacy is required. Must have proficiency with Microsoft Office and experience with databases. Must be motivated to learn and be flexible to change. Excellent written and oral communication skills required.
All applicants are expected to uphold the university's core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.
Classified Title: Administrative Specialist Working Title: Assistant Director of Campaign Operations and Engagement Role/Level/Range: ATP/03/PC Starting Salary Range: Minimum: $52,230 - Midpoint: $71,890 - Maximum: $91,550 Employee group: Full Time Schedule: Monday-Friday 8:30 am - 5:00 pm Exempt Status: Exempt Location: Homewood Campus Department name: 10001645-Associate Vice President Personnel area: University Administration
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.