The Senior Department Administrator (SDA), Women's and Children's Services is a highly visible leader in all of OHSU's missions -the provision of medical care, information and research attending to differences in health/disease of women (status, symptoms, treatment and outcome) and children. S/he is the administrative leader for the Department of Obstetrics and Gynecology (Dept. of Ob/Gyn), the Center for Women's Health (CWH) and the associated clinical enterprise. At this time, the Department of Pediatrics, Neonatology Division is also part of the administrative and operational scope of this position.
The SDA will work closely with the Center for Women's Health, the Department of Obstetrics and Gynecology, Doernbecher Children's Hospital Faculty leadership (Medical Directors, Faculty leaders and Practice Management), and OHSU Hospitals and Clinics Leadership (VP of Women's & Children's Services among others) advocating on behalf of the faculty, residents and fellows to foster excellence in service, quality and efficiency in the outpatient clinics. In clinical operations, the Center for Women's Health enterprise includes multi-disciplinary, multi-site practices that include Obstetrics & Gynecology, Midwifery, Primary Care, Mental Health/Wellness, physical therapy and other disciplines complementary and important to the delivery of a complete women's healthcare service line. S/he partners with the CWH Director, Ob/Gyn Chair, and OHSU VP of Women's & Children's Services to chart strategic direction and to implement related tactical plans for the operations. The SDA coordinates with key partners across the institution and in the community to ensure that women's health needs are addressed effectively. Oversight responsibilities include ensuring excellence-inspired, high quality multidisciplinary clinical care in all clinical locations; community programming that helps to demonstrate that women's health is integral to the health of the community; and building and disseminating trusted knowledge and information (plus marketing) resources that women want and need to achieve their own health and well-being - including educational pursuits related to continuing medical education, as well as community education opportunities. This position is accountable for assessing, providing input and/or developing strategies and tactics of the Department of Obstetrics and Gynecology and the Center for Women's Health in conjunction with OHSU Healthcare to achieve clinical superiority, quality performance, optimal financial performance, cost efficiency, business growth and market leadership.
In this role, the SDA also co-leads the administrative support functions of Women's and Children's Services, providing direct supervision for the Financial and Human Resources shared services. The position provides high level leadership and direct oversight for the Center for Women's Health and Department of Obstetrics and Gynecology financial, operational and strategic responsibilities. This position works directly with the Chair of the Department of Obstetrics and Gynecology and the Director of the Center for Women's Health. This position also works collaboratively with the co-lead Senior Department Administrator (SDA) to develop strong supportive services across all of Women's and Children's Services.
This leader works under the direction of, and with delegated authority from, Women's and Children's Services Leadership, the Department Chairs of Obstetrics and Gynecology and Pediatrics and the Director for the Center for Women's Health, functioning as the primary administrative role for the operational and functional areas assigned. In this capacity, s/he will participate in advising the Chairs and Directors on departmental/division issues, lead departmental/division initiatives, and represent departmental/division leadership in external programs, projects and committees. S/he will be asked to direct and oversee all administrative and financial aspects of assigned clinical programs including strategic planning, personnel management, budgeting and finance, professional practice issues, facilities, inventory and equipment, contract negotiation, and professional billing. This position works closely with the Center for Women's Health Director and the Ob/Gyn Chair on all administrative functions, providing administrative continuity in the Chair's/Director's absence.
The SDA also has leadership responsibility for all educational, research and programmatic operations within the Department of OB/GYN and the Center for Women's Health. In this capacity, the SDA will ensure the divisions and the totality of the CWH and OB/GYN are each financially viable and in compliance will all applicable regulatory and university policies, procedures and processes pertaining to faculty affairs, human resources, and professional billing. The SDA is key in strategic planning and the development of partner relationships across OHSU, the community at large and the region, to strategically position the CWH as a women's health content expert through initiatives and activities that maintain and expand CWH influence locally, statewide, regionally and nationally. Developing and maintaining community relationships is also key to this position - with the OHSU Foundation, as well as with individuals and partner organizations and stakeholders.
As a Co-SDA for Women's and Children's Services, this role has responsibility for ensuring efficient and effective support services are available for all organizations within Women's and Children's Services. This role will have specific leadership responsibility for the Finance area, which also includes Revenue Cycle and Physician Scheduling. Human Resources will also directly report to this SDA position.
This role has a dotted line relationship with the Sr. Associate Dean of Finance, the VP of Women's and Children's Services, and a peer relationship with the co-lead Sr. Department Administrator of Women's and Children's Services.
Function/Duties of Position
Works as a consistent advocate for women's health across OHSU. Expected to be a leader in strategy and operations - bring together individuals and groups from throughout OHSU and the community. Proposes outstanding patient care and a conducive work environment wherever women's health services are delivered.
Provides administrative oversight for CWH and Ob/Gyn activities including missions related to information management, the clinical enterprise and positioning the CWH and Ob/Gyn as thought leaders in Women's Health on campus, locally, regionally and nationally.
Represents women's health at institutional committees, community meetings, and at state and national learning networks and collaboratives.
Ensures smooth, efficient and integrated operations with the various internal and external partners for Ob/Gyn and the CWH through the delivery of clinical services, research endeavors and information/policy initiatives. Identifies initiatives through which the CWH and Ob/Gyn each partner in the development of programs and materials.
Acts as a liaison with all levels of administration, faculty and outside organization, including Doernbecher Children's Hospital, OHSU's Hospitals and Clinics and the OHSU Foundation, to coordinate departmental business, accomplish directives and facilitate the resolution of problems. Represent department Chairs/Directors/Division Heads in meetings, conferences and other administrative functions. Represents the organization at the institutional level and across the enterprise on a variety of issues. Maintains relationships with all external sites of clinical service, manage administrative needs, and negotiate contract renewals.
Strategic Planning and Development:
Is the administrative leader of the Executive Management Team for the Ob/Gyn Department and CWH involved in strategic planning and decision making - in partnership with the respective Director or Chair.
Assist in the assessing, planning, developing, implementation, and execution of strategies and tactics to achieve optimal business performance.
Provides leadership in the development of new services and initiatives that further the mission of the Women's and Children's Service Line. Ensures that comprehensive, cost efficient services and programs are developed to meet needs of customers and partners. Provides leadership on new technologies, information dissemination and clinical services to ensure competitive edge.
Regularly monitors competitor Women's Health Services for clinical and service offerings, amenities, pricing, etc. Keenly observes and analyzes local, regional, and national trends in women's health services, delivery and emerging service/financing models in an effort to inform planning and operations initiatives. Works closely with OHSU Marketing/Communications to develop effective plans.
Develop comparisons of clinical care performance with other institutions and Centers of Excellence in Women's Health; identify "Best Practices." Act as a liaison with University Hospital Consortium's Best Practice initiatives for women's health services. Use information gained to promote Best Practices in Women's Health emanating from the CWH.
Analysis and Improvement:
Carries out other leadership and administrative management functions in support of the goals of the assigned operational areas of responsibility. Achieves fiscal and operational objectives of the Ob/Gyn Dept, CWH and Pediatric Division of Neonatology by analyzing clinical program plans on a short and long term basis. Prepares business plans and feasibility analyses for proposed new and expanded clinical services, faculty, and staff positions. Coordinates the introduction of new or expanded program services with OHSU Hospitals and Clinics and the SOM. Works within all areas of the Department to support Performance Improvement, including establishing best practices, and developing new tools and outcomes tracking methods.
Fiscal authority for assigned areas of responsibility:
Manages the development and administration of Center, Department and divisional budgets. Reviews and monitors monthly financial reports including operating clinical income, foundation, contracts, clinical trial, and grant accounts. Assist Financial Manager with development of annual budget. Approves expenditures for various division accounts. Works with Division Heads to interpret WRVU productivity reports and recommends steps for Clinical Divisions and MDs to attain WRVU production targets. Develops and maintains faculty compensation plan(s) and leads annual review/approval by Ob/Gyn and CWH Executive Committees. Responsible for the strategic management and development of administration budgets.
Works with the Finance Administrator, Revenue Cycle Manager, and UMG Client Service Coordinator to monitor and optimize the revenue cycle by developing, maintaining and enhancing processes which support full recovery of all professional fees while maintaining compliance with various institutional and industry regulations - for CWH, Ob/Gyn and Neonatology Services.
Collaborates with OHSU-SoM and Hospital Leadership, Division Heads, Practice Managers and the CWH ambulatory care leaders to establish budgets for departments under direct or matrix supervision, to meet the current and future requirements for personnel, equipment, and supplies.
Directs development of and reviews Ob/Gyn and CWH dashboard and financial statements on monthly/quarterly basis. Provides leadership for strategic cost containment concepts. Promote cost-efficient operations and competitive pricing.
Liaison with Fiscal Managers to ensure proper budgeting and financial accounting of clinical divisions practicing within the CWH and Ob/Gyn. Monitor and control budgets with revenue from all funding sources. Develop, analyze and manage costs and cost data for departmental annual budgets to support all functions. Ensure appropriate internal controls for expenditures.
Provides leadership and oversight to Department's/Center's educational areas, including supervision of support team for residency, clerkship, and fellowship. Provide budgeting support and financial updates to ensure activities are sustained through available funding.
Human Resources Leadership:
Provides leadership for the Women's and Children's Services HR team. This includes strategy development to meet the diverse human resource needs of Women's and Children's Services partners, oversight of work priorities, development of performance metrics, development of Women's and Children's Services policies and procedures ensuring alignment with University policies, and mentoring of the HR Manager and team.
Provides leadership for the Women's and Children's Services Finance team. This includes strategy development to meet the diverse human resource needs of Women's and Children's Services partners, oversight of work priorities, development of performance metrics, development of policies and procedures.
Provides leadership, oversight and operational support to all areas of the Center's/Department's research enterprise. Includes development of organizational structure and mentoring of team operations managers.
Supervises OB/GYN specific research finance administrator, to provide budgeting support and financial updates to ensure activities are sustained through available funding.
Directs divisional administrative support staff in conjunction with the Office Manager. Provides supervision to other assigned Women's and Children's Services central staff either directly or as it relates to CWH and OB/GYN support services. Motivates staff to perform optimally and fostering an environment of accountability. Establishes departmental policies and ensures policies and practices are aligned with University policies. Mentor's development of OB/GYN Office Manager, CWH Program Manager, and other Women's and Children's Services leaders.
Is responsible for organizing and overseeing staff in the CWH Program services including program development and implementation management.
Responsible for the hiring and supervision of all staff in this arena.
Actively participates in faculty recruitment and retention strategies.
Information Operations Management (including Professional and Community Relations):
Actively partners with professional organizations to promote and enhance image of CWH and Ob/Gyn. Demonstrates leadership and facilitation skills. Demonstrates self-motivation. Promotes cooperative work environment for all employees and customers.
Actively partners with Ob/Gyn Chair, CWH Director and community organizations to develop networks/alliances that promote visibility and enhance Women's Health service line image. Responsive to community needs.
Actively partners with OHSU's Foundation to promote women's health related philanthropic activities that support CWH or Ob/Gyn clinical services and content. Provide information, as necessary, to the Foundation to support their goals and mission.
Bachelor's Degree in Business Administration, Accounting or related field.
Must have 7 years of executive level experience including 5 years in administration of a health care organization or clinical department administrator.
Ability to make independent decision, analyze situations, solve complex problems and initiate actions for the effective management of a large and complex department; demonstrated leadership and planning skills. Exceptional interpersonal and communication skills. Proficient in software applications, specifically spreadsheet, word processing and database applications.
Have excellent presentation and writing skills, excellent analytical and statistical skills, project management skills, strong team development skills, ability to function in complex organization, and excellent communication skills. Must have a demonstrated ability to negotiate and persuade. Must be able to balance competing priorities and interests.
Master's degree in Business Administration, Public Administration or Public Health Administration strongly preferred.
Prior experience in a complex, multi-faceted academic medical center environment; previous experience with professional practice issues.
Must have extensive experience in managing fiscal operations, including grants and contracts.
Previous budgetary experience.
Experience supervising staff.
Experience in Lean or other management improvement techniques.
A cover letter must be attached to the resume in order to be considered for this position.
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or [email protected] As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm