The School of Medicine and Public Health's (SMPH) Informatics and Information Technology Department is excited to be adding a new Academic Application Administrator to our Educational Technology team! This position will primarily focus on the implementation and support of a new application designed to facilitate scheduling, curriculum mapping, learner assessments and the data and analytics from a variety of academic technologies for our Academic Affairs units starting with our Medical Education program.
The Educational Technology team provides consultation and support to a variety of academic technologies and applications to the programs within Academic Affairs programs to include: Medical Education, Physical Therapy, Physician Assistant, Public Health and Genetic Counseling.
Ideal candidates will have a willingness to learn and work in a fast-paced, target-driven environment, an ability to work independently and part of a team, be highly organized to ensure deadlines are met and show excitement for establishing a new application here at the school!
The new Academic Application Administrator will report to the Educational Technology Manager under the division of Academic Information Services. This project position is anticipated to last 2 years and has the potential to turn into a renewable position.
SMPH is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.
Responsibilities:
Configures, integrates, administers, and provides advanced and varied consultation, project management, and operational support of highly complex applications or services with a large number of users. Anticipates issues and devises resolution methodology to support the business operations of the institution.
5% Creates and updates access permissions and maintains user accounts to maintain application security through user profile management
5% Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions
10% Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors
5% Participates in the evaluation of vendor software releases and impact
5% Coordinates and monitors updates and the installation of upgrades and patches
5% Recommends application enhancements or changes that may involve custom design, integrations, and third-party products
25% Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities
5% Develops and maintains documentation related to the system. Communicates system enhancement or changes as needed
15% Plans and directs staff implementation of small to medium technical projects related to system as needed
10% Maintains accuracy and integrity of all data entered into academic applications
10% Provides customer support to academic applications
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:
Preferred Bachelor's Degree
Qualifications:
Required Qualifications: - At least three years of experience supporting and/or facilitating the use of applications and or technologies - At least three years professional experience demonstrating effective technical problem solving skills - Experience providing excellent written and verbal communication skills, including the ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals and or customers - Proven ability to work independently and as part of a team - High level attention to detail - Professional and self-motivated with an interest in supporting educational applications and technologies
Preferred Qualifications: - Experience working within higher education or clinical education settings
Work Type:
Full Time: 100%
This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration:
Terminal, 24 month appointment. This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding
Salary:
Minimum $65,000 ANNUAL (12 months) Depending on Qualifications
Additional Information:
The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position.
How to Apply:
To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including your current/most recent supervisor. References will not be contacted without prior notice.
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
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The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.
