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Application Support Lead
Location: Chicago, ILJob Description:Provides direction, guidance, prioritization, coaching and mentoring to production support team members for their day to day work.Provides daily support of multiple mission critical production systems, including the troubleshooting of production problems and determination of root cause of issues.Reviews, analyzes and resolves data-related issues (schema, invalid data, incorrect format, etc.).Works with application developers and end-users as necessary to diagnose system errors.Tracks vendor software release schedules; coordinates testing and installation of new versions of software.Supports end users as an application


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