Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!
Required Education:
4 Year Degree
Supervisor - Investor Accounting
Northmarq - Minneapolis, MN (Bloomington, MN)
NORTHMARQ - WHERE THE BEST COME TO THRIVE Northmarq is entering a new era, and a landmark career opportunity is waiting for you. Northmarq is independent, and fiercely so. We have the freedom to do things the right way. To hire the very best. To give them the resources to thrive. We do it because that’s what we believe. Northmarq is not held back by principles, we’re propelled by them. We and our clients are growing fast because we’re providing something rare and valuable: easy access to the industry’s best talent, an agile and collaborative style, and vast resources to execute flawless deals for our clients and partners. Northmarq was voted by Real Estate Forum as one of The Best Places To Work In Real Estate!
Northmarq is looking for an individual to join its Operations Department as a Supervisor for our Investor Accounting division. This leadership position is responsible for managing a team that oversees transaction processing, cash application, bank account reconciliation, disbursements, and ACH maintenance. It requires a self-motivated, strategic, and analytical-minded individual that can develop and engage staff, promote change, and execute process improvements.
Position Responsibilities:
Leadership – Supervise a team of Transaction Processing Specialists and Investor Accounting Analysts in completing functions assigned to their respective teams.
Monitor completion of tasks and conduct performance reviews.
Hire, train and evaluate staff’s performance.
Customer Service – Provide borrowers, lenders, and internal customers with prompt, quality service in a friendly and professional manner.
Ensure that the team provides the highest level of customer service to all customers, internally and externally.
Servicing Audits – Assist Senior Manager with oversight of audits; including Investor Audits, USAP, Reg A-B, and S&P ratings.
Assist in preparing and providing information for audits and answering audit questions.
Acts as liaison with internal and external auditors.
Cash Processing & Bank Account Reconciliation – Provide oversight over posting transactions, depositing checks, and reconciling bank accounts.
Troubleshoot cash processing errors as needed, identifying root cause and mitigation.
Complete day end verification that all wires and disbursements were completed.
Ensure bank accounts are reconciled daily for 2000+ portfolio level bank accounts.
Loan Transfers/Acquisitions – Assist in managing the transfer process of loans to and from Northmarq.
Ensure initial escrow/reserve balances are accurately applied.
Ensure new bank accounts are set-up.
Project Management – Assist senior management with coordination of various projects and contribute towards the Operation Department’s strategic initiatives.
Serve on teams with supervisors and managers to effectively accomplish the objectives of the department and to provide strategic input into the future relating to growth and quality.
Assist Director of Operations with various special projects as needed.
Policies and Procedures – Coordinate review and refinement of team’s policies and process to ensure accuracy, efficiency and consistency with Department standards.
Ensure that all areas of responsibility are performed in accordance with Northmarq’s standards.
Implement and follow through on changes to policies and procedures.
Other areas of responsibilities as assigned by management.
What We're Looking For:
Bachelor’s Degree; preferably with a major in business administration, finance, accounting, or real estate.
3-5 years of leadership experience or a demonstrated ability to lead staff, preferably in commercial mortgage business with broad-based knowledge of servicing practices and standards.
Strong working knowledge of Microsoft Office software, including Excel.
Familiar with bank practices and account management.
Familiar with commercial loan terminology.
Knowledge of commercial mortgage servicing standards and practices.
Demonstrated ability to lead and develop others.
Effective written and verbal communication.
Commitment to professional development and continuous improvement.
Strong customer service skills.
Strong organization skills, with attention to detail and accuracy.
Ability to create a collaborative team environment that supports learning and development. Demonstrated ability to handle multiple projects and assignments; able to prioritize and meet deadlines.
Problem-solving skills to reflect the level of responsibilities.
Ability to maintain sensitive and confidential information.
Occasional overnight travel required (Average 1-3 times per year)
For nearly 60 years, Northmarq has been a capital markets provider of debt, equity, and loan servicing to commercial real estate investors through its regional offices from coast-to-coast. Our expanded platform now includes investment sales for multifamily assets, further broadening our commitment to building stronger relationships that deliver better results throughout the entire life of ownership.
As a leading capital markets provider, Northmarq has decades of expertise built on strong relationships. As the company grows, the foundation built on our core values— integrity, respect and community —is critical. We pride ourselves on quality, customer service excellence and results.
We know our most valuable asset is our employees. Recruiting and retaining the best people in the industry is critical to our ongoing success. Each of our employees has opportunities for personal growth and works in a place where results are rewarded. Across all of our 40+ offices, we have a strong sense of camaraderie united by our corporate headquarters in Minneapolis, Minnesota.
We are privately owned and are part of the Pohlad Companies family of businesses.
