Development Operations Coordinator (Development Coordinator)
Indiana University Purdue University Indianapolis (IUPUI)
Location: Bloomington, Indiana,
Internal Number: 304570
KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)
The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 123,000 living alumni around the globe.
Works with all teams of the Office of Development & Engagement (ODE) to recognize constituents (i.e., donors, alumni, corporate partners, etc.) and their contributions to the Kelley School of Business.
Responsible for the execution of the student scholarship stewardship process, the donor thank you & acknowledgement program, faculty award reporting, Dean's congratulatory program, and any other recognition programs or responsibilities that are managed by ODE.
Provides gift reports to internal constituents detailing appropriate gifts and creates holistic reports for external constituents that provides appropriate giving information, within compliance of IU and IU Foundation data policies.
Interacts with internal and external partners to ensure that these programs are successful and timely.
Utilizes a variety of IU and IU Foundation systems to ensure donor data is edited and updated as appropriate including but not limited to Crimson, CREAM, Workfront, and Blackbaud FPM.
Works closely with the Director of Stewardship on ad hoc tasks and projects at the direction of the Director of Stewardship.
Supports ODE in an administrative and secretarial capacity. Responsibilities include general office tasks, e.g., taking calls for the main phone line; coordinating correspondence from various departmental email accounts; completing mail room runs; shipping packages; reserving conference rooms and meeting spaces; data entry; processing gift revenue; invoicing for sponsorships or donor support; etc.
Conducts donor research and provides detailed reports for internal staff and appropriate constituents within the Kelley School for donor and alumni visits, meetings, events, etc.
Provides crucial support to the department, which cultivates and stewards many of the largest financial supporters of the Kelley School.
Performs administrative tasks in support of the university's development and advancement efforts and may interact with officers across all development and advancement job families, as well as donors, the general public, and representatives across the university and university community.
Answers phone calls and emails, maintains and updates donor databases, schedules events and travel for donor interaction and solicitation, prepares and sends digital and direct mail solicitations, prepares documentation of pledged and received gifts, and coordinates stewardship and donor recognition activities.
Compiles metrics, facts, and general operations information about IU and its schools and departments for distribution to donors.
Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.
Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
May provide guidance to lower-level Development Coordinators.
High school diploma or GED
4 years of experience in fundraising/development, administrative,a higher education foundation, or related field
Combinations of related education and experience may be considered
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Highly thorough and dependable
Possesses a high degree of initiative
Ability to build strong customer relationships
High level of experience with Microsoft Excel
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator.See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
About Indiana University Purdue University Indianapolis (IUPUI)
IUPUI, a partnership between Indiana and Purdue universities, is Indiana’s urban research and academic health sciences campus.IUPUI’s mission is to advance the state of Indiana and the intellectual growth of its citizens to the highest levels nationally and internationally through research and creative activity, teaching and learning, and civic engagement.By offering a distinctive range of bachelor’s, master’s, professional, and Ph.D. degrees, IUPUI promotes the educational, cultural, and economic development of central Indiana and beyond through innovative collaborations, external partnerships, and a strong commitment to diversity.