Career Center

Department: IT AS Ent Sys Alum & Fin
Salary/Grade: ITS/79

Job Description:

The System Analyst position on the Northwestern University Information Technology ESAF Alumni team offers the candidate a highly collaborative and motivated work environment, providing opportunities to develop and practice functional and technical skills while appreciating a hybrid work schedule that aims to improve work-life balance and offer more efficient and productive use of time.

The successful candidate for the System Analyst position will not only be responsible for leading projects that vary in size, resources, and complexity but must be able to handle multiple tasks, project work, and issue resolution support concurrently. Other duties and/or responsibilities that the candidate of choice will undertake regularly include:

• Gathering, analyzing and documentation of customer requirements
• Evaluating current business practices and strategies to identify opportunities for improvement
• Leading client engagement, planning and facilitating application functional and user testing efforts
• Using critical thinking to solve support issues and provide feedback/ recommendations to customers and senior leaders
• Partnering with functional and technical staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.             
• Formulating and executing test scripts, implementation of project plans, rolls out communications and training materials as required
• Leading and managing small to medium sized project independently

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.  
• 2 years functional/business/system analysis or other relevant experience required.

Preferred Qualifications but not mandatory:

• Knowledge and experience with Ellucian advance a plus but not required
• Experience with Salesforce CRM is a plus but not required
• Knowledge of higher education or public sector business processes for an alumni business unit

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
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About Northwestern University

Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.

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