Associate Director of Quality Improvement and Risk Reduction
Location: Medford, Massachusetts
Internal Number: 18460
The fundamental goal of the Emergency Management program is to minimize the effects of disasters and help the university to remain focused on its chief missions: teaching, research, patient care and public service. This is achieved in five recognized phases:
Prevention by avoiding an incident or to intervene to stop an incident from occurring. Preparedness through planning, training, and community awareness. Response when disasters strike, coordinating university resources with local, state and federal resources to save lives, protect property, and protect the environment. Recovery, maintaining critical functions and resuming core mission as quickly as possible after a disruption. Mitigation, taking steps to reduce risks or lessen the effect of disasters when they do occur.
What You'll Do
The Associate Director of Quality Improvement and Risk Reduction will manage the development, implementation, and evaluation of the University’s quality improvement (QI) program. The QI program will support departments as an internal consultant to review and implement PM/QI initiatives, track metrics, support university strategic planning initiatives, interdepartmental coordination efforts, and to review and coordinate overlapping plans. The key departments include but are not limited to: Operations (Public Safety and Facilities), Office of Vice Provost for Research (Lab Safety and Industrial Hygiene), Risk Management, and Occupational Health Services, on all campuses to identify trends, prioritize and recommend improvements, decrease duplication, and ensure safety. The Quality Improvement Associate Director will also review incident reports, track improvement plans from after action reports, and other issues as requested by the Safety and Risk Reduction Committee and/or supervisor. This position resides under the Office of Emergency Management under the direction of the Director of Emergency Management but will support University wide initiatives.
Leads and coordinates university-wide Safety and Risk Reduction Committee under the direction of the Director of Emergency Management
Organizes, compiles, and drafts quarterly university wide safety reports on behalf of the Safety and Risk Reduction Committee. This report will be used to identify trends, establish priorities, and recommend improvement activities.
Reviews incident reports as directed by the Safety and Risk Reduction Committee, working with the employee and manager to develop approaches to mitigate hazards.
Meets with internal and external audiences to identify and problem solve QI issues.
Provides leadership and consultative services to university staff in effectively achieving organizational compliance for QI activities.
Establishes quality measurement and improvement activities, including methods to track implementation of action plans following department surveys and/or critical events reviews. Assists in improvement projects and reports findings to other departments.
Facilitates, develops, and implements special projects as assigned by the supervisor.
Performs other duties as assigned.
What We're Looking For
Excellent project management skills
Demonstrated initiative, ability to work with others, and good professional judgment.
Ability to work independently and organize time effectively.
Excellent written and verbal communication skills.
Must have expertise in utilizing databases and excel.
Minimum Basic Requirements:
Bachelor’s degree OR four or more years of work experience.
Six or more years of relevant work experience.
Managed large complex projects involving multiple work streams and stakeholders.
Verbal and written communication skills.
Ability to assimilate a broad range of data, analyzing, and distinctly packaging the information to a variety of audiences, including executive management.
Excellent computer skills, particularly in using databases, excel, and project management software
Strategic thinking, vision, and good research skills.
Relationship building skills that result in a strong network.
Ability to advance ideas through different levels in the organization.
Ability to work effectively across operating units effectively influencing others.
This is Tufts.
Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway).
Our employees light the way.
Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world.
At Tufts, the work you do matters. So do you.
Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most.
We’re all in on creating an anti-racist culture of belonging.
Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world.
An innovative university needs resourceful people who make things happen.
Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply.
See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/.
If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at [email protected] Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/