Career Center

DISTRIBUTION & LOGICAL SERVICE (BA-DALS-IUBLA)

Distribution and Logistical Services is a diverse group of auxiliary enterprises that provide essential services to students, faculty, and staff, in support of the university's academic mission on the Bloomington campus. We use innovative and sustainable business practices to provide excellent customer service, convenience, and value to the entire university community. Distribution and Logistical Services encompasses Document Services, Campus Mail, Warehouse and Surplus Stores.

Provides highest level of operational leadership and coordination to a family of related university auxiliary enterprises including Document Services, Campus Mail, Warehouse and Surplus Stores. Supplies dynamic leadership and strategic vision to ensure that these departments achieve their missions and objectives, including employee performance and productivity, product quality, service excellence, competitive pricing, adherence to budgets, and financial success. Develops, implements, directs, and evaluates the strategic, business, and operational plans for these departments. Responsible for the implementation of new protocols/procedures that offer forward-thing business solutions.

Department Specific Responsibilities:

• Manages the day-to-day production operations of the offset and digital printing departments including scheduling, estimating, production planning and work assignments to satisfy all customer job requirements and expectations, serving as the primary technical advisor to customers and to internal customer service staff.
• Reviews quality and service performance levels for all products and services in each department.
• Analyzes equipment needs in conjunction with market direction; research new technology equipment; acquire equipment that increases performance levels and decreases production costs and is consistent with emerging technology and market direction.
• Manages all internal department training programs, i.e., OSHA, EPA, sustainability, health and safety.

General Responsibilities:

• Provides highest level of operational leadership and coordination of assigned staff members to define program methodologies and standards; provides direction and guidance on high priority program operations/projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing program timelines/deliverables and developing resource plans for multi-project/multi-phase program initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale programs with a wide audience in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up to date on new industry program standards, subject matter experts, best practices, and strategic marketing; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other unit leaders, volunteers, students and/or faculty experts across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to program development, educational initiatives, and institutional priorities.

EDUCATION

Required

• Bachelor's degree In related field

WORK EXPERIENCE

Required

• 4 years Relevant experience
• 1 year of management experience

Preferred

• Substantial operational and managerial experience in printing and mailing operations.

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Effective conflict management skills
• Demonstrates a high commitment to quality
• Demonstrates excellent judgment and decision-making skills
• Builds and manages effective teams

Preferred:

• Knowledge of both Macintosh and Windows platforms, associated business and graphic design software, as well as workflow systems
• Knowledge and understanding of digital and offset printing and binding equipment and operations, as well as addressing and mailing, and the industry standards for those operations.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Sr. Operational

FLSA: Exempt

Job Function: General Administration

Job Family: Program Management

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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