Career Center

Human Resources Manager
USC Marshall School of Business
Human Resources

The Marshall School of Business is seeking a collaborative, culture-oriented HR professional for the position of Human Resources Manager.  The Marshall School is committed to building a team with a variety of backgrounds, skills and views. Applicants are encouraged to bring their whole self to this opportunity and process.  

The Human Resources Manager will oversee the day to day operations of the department while partnering with the Assistant Dean of Human Resources on a variety of school wide projects.  The Human Resources Manager will provide oversight and guidance to the Human Resources Specialists, who are assigned respective client groups, on the entire life employee life cycle including onboarding, recruitment, leaves, employee relations, career development, performance management, organization structure, re-organization planning, and terminations.  In addition, the Human Resources Manager will assist with the planning and execution of school wide projects such as compensation analysis, management training, business title structure, talent acquisition, and improving efficiencies to elevate HR services.

Responsibilities and Duties

• Supervise, train and provide guidance to Human Resources Specialists, who are assigned department client groups
• Serves as the HR liaison to designated departments within the school and supports managers/department in recruiting efforts, specifically: creates job descriptions, drafts and assembles new position proposals/justifications for central administration review, and posts open positions for recruitment
• Create, manage and evaluate procedures for day to day human resources operations
• Partner with department managers and staff to resolve performance issues and create performance improvement plans
• Manage the grievance  and investigations process
• Manage workforce planning and recruiting needs; develops and executes best practices for hiring and talent management with focus on Diversity, Equity and Inclusion strategies.
• Coordinates with UCS’s central HR on various administrative issues, including background checks, payroll, compensation analyses, job classifications, compliance, etc.
• Oversee the faculty contract business processes in collaboration with the Vice Dean’s Office and academic units
• Provide guidance to Human Resources Specialists on leave management, employment status, payroll, etc.
• Prepare reports and analysis to the Assistant Dean of Human Resources and school leadership as required
• Provide guidance and approval for independent contractor requests submitted by departments
• Manage the faculty and staff visa process in partnership with the university’s Faculty and Staff Visa Support (FSVS) team
• Conducts needs assessments of teams and departments and provides appropriate solutions (e.g., team building, coaching, OD, training) to improve performance, workflow and engagement
• Manages student workers and projects as assigned

Preferred Qualifications:

• Knowledge with of Workday HCM Application and Analytics preferred
• Experience in higher education
• Five or more experience in human resources
• Strong understanding of knowledge, trends, best practices, regulatory changes within human resources and higher education. 
• Demonstrated success in mentoring and coaching skills to enhance client management and leadership abilities/relationships
• Preferred Field of Expertise: Experience in a higher education environment; demonstrated success in change management and culture work; Human Resources certifications: PHR, SPHR, SHRM-CP; SHRM-SCP.   
• Experience managing human resources operations
• Experience managing team or leadership role
• Interest and experience creating an inclusive work community

Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Experience: 3 years

Preferred Education: Bachelor's degree Preferred Experience: 5 years Minimum Field of Expertise: Personnel generalist experience providing thorough knowledge of laws governing payroll and personnel

Skills: Other: Analysis Assessment/evaluation Communication -- written and oral skills Conceptualization and design Conflict resolution Consulting Counseling Interpretation of policies/analyses/trends/etc. Interviewing Knowledge of applicable laws/policies/principles/etc. Managerial skills Negotiation Networking Organization Planning Problem identification and resolution Project management Public speaking/presentations Research Scheduling Staff development Teaching/training

Skills: Machine/Equipment: Calculator Computer network (department or school) Computer network (university) Personal computer Supervises: Level: Supervises employees and/or student workers. Supervises: Nature of Work: Administrative Clerical/Secretarial Personnel and payroll management experience in a university or similar set.

Salary Range:

The annual base salary range for this position is $106,278.65 - $136,808.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC is requiring all students, faculty and staff to submit proof of COVID-19 vaccination. There is exemption process available for medical and religious reasons. Your safety is our top priority.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.
• USC and Marshall have implemented a hybrid work environment with a mix of onsite, hybrid, hybrid flex and remote work schedules.
• The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.

USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.
 

For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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