Are you passionate about the game of golf and interested in an opportunity to work with the organization that serves more than 360 golf clubs, courses and facilities throughout Massachusetts? Are you intrigued by course architecture, agronomy and working with professionals and volunteers who share your connection to golf? Are you seeking a career in the golf industry where you can work with courses throughout the state?
Course Rating™ is the foundation for the World Handicap System® (WHS). The use of handicaps by golfers throughout the world rely on current, accurate and consistent course ratings for friendly as well as organized competition. You and your team will be responsible for ensuring the more than 2.5 million rounds of golf played in the state each year meet this high standard.
We are searching for a dynamic and team-oriented individual to serve in this role. Now is a very exciting time to join Mass Golf as we expand and strengthen our team and continue a strategic effort to advance growth, engagement and services for our members and member clubs.
Specific Duties & Responsibilities:
Responsible for the overall management, administration and oversight of the USGA®Course Rating System™, in coordination with the World Handicap System for all member clubs and member golfers.
Serves as primary contact with member clubs in providing course rating services and support and in coordinating and conducting on-site course ratings.
Lead, guide, assist and coordinate a team of highly dedicated and talented regional Course Rating Captains and more than 80 engaged course rating volunteers state-wide.
Regularly travels throughout the state to meet with member clubs and conduct on-site meetings and course ratings.
Maintains and updates the WHS/USGA Course Rating System platform, including data entry. Maintains all other course rating related schedules, records and information using a variety of digital platforms and programs.
Manages, schedules and delivers course measuring and marking services upon request by member clubs.
Manages all communication with USGA course rating staff and ensures adherence to the WHS/USGA Course Rating System in all aspects of operations.
Serves as a member of the Mass Golf Handicap and Course Rating Review Committee to ensure WHS and GHIN® compliance and oversight for the USGA, both internally and for all member clubs.
Conducts training and seminars for course rating volunteers, member club officials and staff.
Creates and delivers a program to recruit and develop future course rating volunteers.
Participates in continuing education and certification programs as it relates to the WHS and USGA Course Rating System.
Creates opportunities when working with member clubs to inform and promote the full suite of Mass Golf member club services.
Assists the Member Services team as needed in the delivery of all member and member club related programs, events and activities.
As assigned, contributes to the development and delivery of new member and member club services as part of the strategic plan.
Direct oversight and responsibility for assigned areas of Member Services expense areas relative to budget.
Works independently with minimal supervision and in team environments and makes independent decisions in assigned areas of responsibility.
Qualifications & Requirements:
A knowledge of and passion for all aspects of the game. Previous experience in the golf industry preferred.
Advanced knowledge of the USGA Course Rating System, WHS and GHIN preferred. Knowledge of and or interest in course architecture, agronomy and the Rules of Golf preferred.
Strong interpersonal skills and effective verbal communication within the organization and a variety of constituent groups.
Established expertise and or quickly adapt and develop proficiency with a wide variety of digital platforms, including the USGA Course Rating System, GHIN Admin Portal, HubSpot, Microsoft Office and Adobe suites and Golf Genius/Tournament Management. Comfortable and confident in exploring and adapting to new and emerging technology.
College degree preferred.
Valid driver’s license and reliable transportation. Ability to travel frequently throughout the state.
Ability to lift equipment up to 50 pounds and work outdoors in a variety of weather conditions.
Typically a Monday to Friday work schedule, with the occasional need to travel or work in the evening or on a weekend day.
Health, Dental, Disability and Life insurance
401(k) with employer matching component
Professional development opportunities
Cell phone allowance
Travel expense reimbursement
Access to The Links at Mass Golf (golf course and simulators)
Reports to: Director of Member Services
Status: Regular/exempt, full time employee
Start Date: No later than February 27th, 2023
Application deadline: January 20th, 2023
Please send cover letter, resume and salary expectations/rationale via email to:
The Mass Golf mission is to advance the game of golf in Massachusetts by building an engaged community around the sport. With a membership of 113,000 golf enthusiasts and more than 360 member clubs, Mass Golf is the seventh largest state golf association in the country. Members enjoy the benefits of handicapping, course rating and scoring services along with the opportunity to compete in a wide array of events for golfers of all ages and abilities. At the forefront of junior golf development, Mass Golf is proud to offer programming to youth through The First Tee of Massachusetts and Youth on Course. Our office is located at Golf House in Norton, MA.