Career Center

Tuition Stability Communication Specialist (7477U), Cal Student Central - 44828 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

Cal Student Central (CSC) reports to Financial Aid and Scholarships (FASO) and is part of the Admissions and Enrollment (A&E) cluster in the Division of Student Affairs. Cal Student Central provides advising and assistance for students, families, and campus partners who have questions related to financial aid and scholarships, student billing, registration, transcripts, veteran's services, residency. In addition to advising, Cal Student Central provides transactional services for those individual areas.

This position will reside in Cal Student Central, with a dotted reporting line to the Office of the Registrar.

Application Review Date

The First Review Date for this job is: December 19, 2022. For full consideration please submit application materials by January 3, 2023.

Responsibilities

• Works with management and internal clients to create, develop, and implement long and short-term strategic communications plans for the UC tuition stability plan, and/or other projects as assigned.
• Manages comprehensive communications programs, identifies communication needs, and produces a variety of communication pieces including written, visual, digital, and electronic communications.
• Updates any webpages devoted to tuition stability and related Admissions and Enrollment, Office of the Registrar, and Financial Aid and Scholarships Office processes.
• Advises and consults with divisional and partner offices regarding all aspects of communications including developing strong communications strategies that effectively deliver the desired message, policy interpretation, and problem resolution.
• Supports change management communications.
• Provides staff training and training guides as needed regarding the UC tuition stability plan and related initiatives.
• Ensures production of high-quality products that effectively deliver the desired message within budget and time constraints.
• Reviews all communications through an equity lens, applying principles of diversity, equity, inclusion, belonging, and justice (DEIBJ) fluency.
• Serves as project manager or communications lead on a variety of projects including web redesigns and other projects.
• Develops a professional development plan and participates in development activities, such as attending classes, joining organizations, working on special projects, and serving on departmental committees, in order to enhance expertise in job areas.
• Other duties as assigned.

Required Qualifications

• Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications.
• Solid skills to create, develop, and implement comprehensive long and short-term strategic communications plans
• Solid written, verbal, interpersonal communication, active listening, and political acumen skills. Strong customer service focus.
• Knowledge of and/or the ability to learn about the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and/or health sciences.
• Ability to prioritize work requests and be flexible with changing work priorities.

Education/Training:

• Bachelor's degree in a related area and/or equivalent experience/training.

Preferred Qualifications

• Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.
• Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and/or broad general audiences.
• Knowledge of location protocols and channels for communication internally and externally.

Salary & Benefits

• This is a full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly. The annual salary for this role is commensurate with experience within the range of $80,000.00 - $100,000.00.
• For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment in the Resume section of your application.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=44828&PostingSeq=1









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