SOAR Program Academic Coach (Multiple Positions) - Northern Essex Community College
Northern Essex Community College
Location: Haverhill, Massachusetts
Internal Number: 156542
Location: Haverhill, MA Category: Professional Posted On: Sun Dec 4 2022 Job Description:
SOAR Program Academic Coach (Multiple Positions): Special Programs Coordinator: Student Development; MCCC/MTA Unit Professional Position; 37.5 hours per week; Pay grade 4; This position may require some evening and weekend hours for which compensatory time will be offered per the MCCC contract.
The SOAR program is a new, grant-funded, high impact cohort-based program that provides students with opportunities for academic success, career development, identity development, and leadership development. The Soar Program is funded through the SUCCESS fund initiative, coordinated and funded through the Mass. Association of Community Colleges and the Mass. Department of Higher Education.
As a SOAR Academic Coach, provide holistic academic and non-academic related supports to students, primarily SOAR program participants. Perform study skills inventory using diagnostics such as LASSI and the Noel-Levitz College Student Inventory. Develop a student/coach relationship to assigned caseload of students; build student motivation and self-confidence, provide study skills strategies, equip students with soft skills, including ability to communicate with faculty, provide students with information regarding academic and other appropriate on-campus resources. Encourage students to be self-reflective about learning process. Monitor progress of Academic Success Coaching students; maintain records of individual coaching sessions, utilize EAB Navigate system to monitor academic performance, provide outreach and respond to alerts. Provide regular progress reports of SOAR Program participants to the Assistant Director of SOAR.
RESPONSIBILITIES: The SOAR Program Academic Coach will be responsible for but not limited to:
Assist in the continued development of Academic Success Coaching and in planning and implementing the delivery of related services as part of the wrap-around student support experience.
Work in close collaboration with faculty, academic departments and staff college-wide to deliver individualized Academic Success Coaching support for students.
Plan, develop, and deliver relevant workshops across both campuses in the appropriate modalities according to student needs and faculty preference.
Manage and support student employees; communicate with students, manage student access and provide reports. Assist in the collection of data and reporting and with other office-related duties.
Collaborate college-wide to promote student success. Participate in orientation or registration activities as appropriate.
Collaborate with Center for Accessibility Resources & Services to provide appropriate assistance to students with disabilities, recommend study strategies, and use adaptive equipment or methods.
Support and assist in meeting various grant objectives.
Facilitate student access to college services.
Anticipate and meet all program participant needs accurately, professionally and with a commitment to customer satisfaction.
Responsible for working cross-functionally with other teams, building customer relationships, and other special projects, as necessary.
Participate in professional-development activities.
Bachelor's degree in a related field; with three (3) years' experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, program/project management or administrative work in academic environment/ or an equivalent combination of education, training or experience.
Experience teaching learning strategies
Experience with online classes (to help students with accessing courses and developing strategies for online classes)
Experience developing and delivering workshops
Excellent written and verbal communication skills required.
Commitment to providing excellent customer service.
Creative problem-solving abilities.
Master's Degree in Student Affairs or related field
Experience working in community college.
Experience with skills inventory diagnostics such as LASSI
Knowledge of strategies and adaptive equipment or methods for students with disabilities
Bilingual or Bicultural (Spanish and English).
Experience working with and supporting a culturally diverse population.
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.
COVID VACCINATION: Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff have been fully vaccinated since January 3, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.
GRADE AND SALARY: Anticipated salary range is $52,754.00 to $60,478.00 annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.