The University of Nebraska-Lincoln is recruiting a Communications Specialist to support university-wide goals related to undergraduate retention and student success. Driven by these goals, a new Constituent Relationship Management (CRM) technology solution is being employed across UNL and the Communication Specialist will be instrumental in developing and coordinating the student-focused CRM communications. The position will be supported by a multi-year grant that also supports teams of faculty and staff working specifically to increase degree completion and close equity gaps for at-promise scholars.
The Communications Specialist will be responsible for planning, crafting, and delivering critical messages that inform and promote undergraduates' actions related to academic behaviors (priority registration, academic advising, probation) as well as high-impact practices (undergraduate research, fellowship applications, academic honorary societies, etc.). The communications specialist will be responsible for ensuring a process for tracking timelines and performing project management duties as required or assigned. The communications specialist is responsible for coordinating effective messaging across multiple units and channels, developing content that aligns with the university's retention, degree completion and equity goals, and following best practices as determined by University Communication.
The communication specialist will have knowledge of college students as an audience, and the ability to apply that knowledge on the language, format, and timing of critical messages. The Communication Specialist reports to the Senior Associate Vice Chancellor and Dean of Undergraduate Education while engaging with multiple campus-wide groups, colleges and teams focused on student success.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://www.unl.edu/equity/notice-nondiscrimination.
Minimum Required Qualifications:
Bachelor's degree in communications, journalism, marketing, public relations, or related field plus two years of experience participating in or coordinating team-based communication efforts; equivalent education/experience considered.
Experience with Microsoft Office (Word, Excel, PowerPoint).
Exceptional writing and editing ability.
Knowledge of college students as an audience, and the ability to apply that knowledge on the language, format, and timing of critical messages.
Demonstrated ability to collaborate with others in a multitude of roles.
Awareness and understanding of constituent relationship management (CRM) systems.
Ability to work independently.
Ability to administer and meet multiple, deadline driven programs and tasks.
Preferred Qualifications:
Experience within a higher education setting; and
Understanding of student success initiatives, such as advising, success coaching, program coordination, or related areas.
With over 25,000 students, the University of Nebraska-Lincoln is a diverse educational insitution with international stature. The intellectual center for the state of Nebraska and beyond, we are a land-grant, top tier national research-extensive insitution. Part of the Big Ten conference, Big Ten Academic Alliance, our mission includes growing relationships and resources that enable the University of Nebraska to change lives.