Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Deputy Registrar - Georgetown University
The Deputy Registrar provides critical leadership to the University Registrar, university leaders and the campuses at the intersection of technology, business process, and policy for the office of the University Registrar. They advise the University Registrar and senior-level constituents on aspects of data management, student records maintenance, technology enhancement and the implementation of new initiatives; interpret the academic needs of the University to ensure that technology and business processes support Georgetown's goals, policies, standards, and critical functions; and manage concurrent university-wide projects and oversees technical and functional integration of multiple systems.
They provide Interoffice liaison with administrative and academic stakeholders concerning the integrity of all student data with the emphasis on accurate enrollment management reporting. Constant collaboration with internal units of OUR regarding registrar related business process design, technology solutions and student system integrations. Coordinates with stakeholder, OUR and UIS teams on delivering system upgrades and enhancements.
The Deputy Registrar is a higher education and SIS subject matter expert, thought leader, and functional expert on all functions of the Registrar's Office. They represent the range of interests and concerns of the University Registrar in all areas including protection and integrity of the student record (e.g., FERPA), compliance with regulatory and reporting requirements, evolving institutional needs, data stewardship, and business functionality enhancements and concerns. As well, they engage with key university stakeholders in the planning of student academic information organized in the technical infrastructure including off-site programs and innovative ways of managing information and data.
In a high visibility and high-impact role engaging all functional aspects of the Registrar's office, and related impacts with other campus offices across academic and student affairs, the Deputy Registrar brings to all responsibilities a high level of knowledge, technical and functional skill, independence, and exceptional discretion and maturity. They are a mission-focused administrative leader with advanced experience in higher education project management, customer engagement, communications, and operations - with a proven track record in managing large teams with care, creative communication and strategy, building innovative business processes and procedures, streamlining processes to improve productivity with a focus on enhancing the student and stakeholder experience, advancing meaningful business and stakeholder relationships, and ensuring continued resource development to meet stakeholder satisfaction. As well, they apply a continual focus on identifying areas of systems/process improvement, strengthening team dynamics and workplace culture.
Reporting to the University Registrar, the Deputy Registrar manages multiple projects to support the University poised for strategic programmatic growth engaging multiple stakeholders to deliver integrated technologies - as well as strategic implementation, standardization, and rationalizing the delivery of student academic enterprise-wide processes and services. Additional interactions include but are not limited to:
Collaborate between the Registrar's Office and other student service and academic offices; advise on all Student Services issues with a focus on university-wide initiatives; and may serve as project manager for campus-wide initiatives.
Interact personally and virtually, by video conference, phone, and via email with students, the Office of University Registrar staff, Georgetown University faculty members and deans, Student Affairs and external stakeholders; and lead and provide functional and policy guidance to university stakeholders.
Advise on all aspects of best practices in Registrar's Office function, including data management and analysis, student information systems (FERPA and other compliance-related mandates such as IPEDs reporting requirements, NC-SARA membership participation, curriculum accreditation and registration requirements local/state/federal, enrollment management (particularly prefer experience with enrollment cap management), training and documentation, project management, and staff supervision.
6 to 8+ years of experience in higher education [note: Bachelor's degree with 10+ years of progressive leadership experience in a large multifaceted university setting will be considered.]
Experience managing high visibility projects with multiple internal and external constituents
Ability to manage and prioritize projects with attention to detail, excellent communication with high-level constituents; and to manage of complex issues with technical and functional teams as needed
Ability to lead effectively and work independently while maintaining close contact and communication with the University Registrar and stakeholders
Excellent organization skills and ability to prioritize multiple projects and organizational needs
Proven ability to work with and act as a translator among multiple constituents from the most senior level to technical staff, and to work as a member of a team within the Office of the Registrar while maintaining independent responsibility for a variety of projects and initiatives
Experience with Banner, Degree Works, EMS, Cognos, MS Office Suite, and Google Apps and extensions
Project management methodology knowledge
Work Mode:Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.
Current Georgetown Employees:
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Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.