The Site Coordinator for Manchester and Online Programs position with UNH Professional Development & Training is located in Manchester, NH (UNH at Manchester and alternate Manchester sites). The Site Coordinator must be able to work flexible hours, including some evening and weekend work. This position is hourly, and not eligible for benefits.Duties Include:Generalo Communicate workshop information and logistics, program policies/guidelines, and additional administrative details to prospective or current participants, workshop instructors, and the general public. Maintain privacy in communicating sensitive information and confidential materials.o Act as a primary point of contact for the public through phone, email, and face-to-face interactions. Maintain organized and professional appearance of public areas (front office, classrooms, hallways, etc.).o Support the delivery of additional PD&T off-site conferences, as needed.o Update electronic calendars, event systems, and databases with current information and events to promote PD&T activities to the public. Manage office filing systems, appointment calendars, bulletin boards as appropriate.Manchester Site Coordinationo Coordinate the delivery of PD&T on-site workshops in Manchester, NH. Serve as the liaison between PD&T and partners at UNH Manchester and alternate Manchester sites (building management, security, etc.). Assist with set-up, signage, audio/visual needs, catering, trouble-shooting, and customer service.Online Program Coordinationo Coordinate the delivery of PD&T live online workshops (delivered primarily via Zoom). Schedule and host Zoom meetings, and support instructor audio/visual needs. Communicate logistics with participants and instructors, including distribution of digital handouts.This position will report to the Assistant Director of Professional Development & Training and will work closely with the Program Delivery team (including the Portsmouth Site Coordinator, Online Program Coordinator, and Enrollment Manager).
Bachelor’s degree and one year of related experience, or a combination of education and related experience equal to five years.Proficiency, or ability to attain proficiency in Microsoft Office; Zoom; Adobe Reader; registration systems (Destiny One or other); databases (SalesForce or other); survey tools (Qualtrics or other).Must be able to accommodate a flexible schedule to cover early morning, weekend, and evening events. During these instances, responsible staff will coordinate schedules for coverage during the week for posted office hours.Self-motivated, highly organized, able to take direction, and be proactive in managing logistics and details.Must have a customer-service orientation, with the ability to establish and maintain effective working relationships with faculty, staff, students, participants, and the general public.Excellent written and oral communication skills. Some public speaking is required.
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast, and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
