The Teaching and Learning Lab (TLL), supports and develops innovative and effective approaches, across modalities, to teaching and learning at the Harvard Graduate School of Education. The successful candidate will be passionate about exploring new technologies, solving complex problems, and using technologies in support of our strategic commitment to deliver high-quality educational experiences that transform lives. What We Offer
A team that is caring, supportive, creative and fun. We have knitters, woodworkers, marathon runners, bakers, artists, parents (of humans, and cats, dogs, and plants), international travelers, and more.
While we currently work in a hybrid model we still find ways to stay connected, and build relationships, participating in virtual drawing games, sharing stories, and other virtual events.
We have a team with diverse backgrounds and unique experiences that enables us to continuously learn from one another, iterate on our processes, and enhance our work.
You will have the opportunity to work with a team that is creative, eccentric, empathetic, caring and always focused on creating high-quality, human-centered learning experiences.
We are looking for someone who is:
Excited about exploring and evaluating new technologies, and providing support and guidance to staff and faculty.
Committed to delivering a human-centered, caring, quality learner experience.
Comfortable with ambiguity, growth mindset, and ability to work both autonomously, and in collaboration, to deliver on precise deadlines.
Experienced in developing content and have the skills needed to work with a diverse community.
Knowledgeable in pedagogies needed to for working in online and blended learning, and of digital accessibility standards.
Passionate about learning and remaining on the cutting edge of current thinking in learning science and educational technology, and will have the ability to present a perspective on these issues in strategic and technical conversations.
Learning Technologies and Innovation (45%)
Work closely with other team members, partners, and technology providers to evaluate, test, implement, and extend course authoring tools, maintain documentation and provide technology training and support.
Select appropriate technologies to implement and integrate digital content with a learning management system.
Develop faculty and student help and support tools to facilitate learning and operating learning management and video collaboration systems; maintain continuous contact with faculty and staff to gather requirements and anticipate future needs.
When applicable, partner with team to design a high-level vision for a course or project learning experience, including learner journeys, technology and platform features, and metrics of technology effectiveness and learner success.
Work with stakeholders and other TLL team members on educational strategy ideation, decision-making, project planning, and implementation.
Under the guidance and within the vision of the Associate Director, Learning Design, oversee the lifecycle of new teaching and learning platforms, tools, and technologies — including discovery, exploration, piloting, and implementation.
Lead and manage relationships with external vendors including developing specs, functional requirements, and creating and managing budgets and scope of work.
Course Development (45%)
Utilize best practices and current thinking from learning science and educational technology to design and develop highly effective, engaging learning experiences and content.
Provide technical and pedagogical support for the design and development of engaging, caring, humanizing and active learning experiences via various modes of delivery.
Identify solutions to increase interactivity of digital content, get faculty feedback, and implement selected solutions for on-campus, online, and blended courses.
Assist faculty in converting faculty-provided content – including multimedia content, online learning and group collaboration activities, assessments, etc. –into online modules.
Partner with team in guiding faculty in their development of assessment strategies, activity types, and learner interactions.
Work with project managers to establish project plans, including key learning design milestones, deliverables, team allocation, and budget.
Research, Documentation, and Analytics (10%)
Provide leadership in researching and developing new educational technologies in residential, online and hybrid programs.
Develop metrics and collect data to evaluate learning experience, ensure quality, and implement continuous improvements.
Analyze learning-related challenges and opportunities, including learning proposition, learning goals, key differentiators, learner personas, and metrics of learner success.
Develop and lead strategies to gather data to validate and refine learning design choices prior to and following release.
SUPERVISION EXERCISED: May include supervision of staff, student workers and interns
Harvard University offers an outstanding benefits package including:
Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+ paid holidays, and 3 paid personal days per year
Medical/Dental/Vision: Excellent and affordable medical, dental & vision plans, with coverage beginning as of an employee's start date
Retirement: University-funded retirement plan with full vesting after 3 years of service
Tuition Assistance & Reimbursement Programs: $40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.
Transportation: 50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.
Wellness & Professional Development: Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.
HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.
HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
We do this by:
Hiring and retaining staff reflecting the diversity of those we serve
Providing employees opportunities to learn, grow, and be challenged
Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation
Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion
Communicating transparently and respectfully; and
Fostering an inclusive, respectful, and professional work environment
About the Harvard Graduate School of Education
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree and minimum of five years experience in instructional technology and/or design
Technical experience developing and deploying courses in current learning management systems (Canvas preferred)
Any candidate wishing to be considered must supply a cover letter in addition to their resume
Current understanding of educational technology trends, issues, and innovations, as they relate to post-secondary education
Experience working in a client service role or consulting organization; experience in higher education and non-higher education settings.
Experience communicating ideas visually through sketches, wireframes, diagrams, etc.
Experience working with product managers, user interface designers, and software developers to prototype, user test and developing requirements for technology solutions.
Strong, communicative, collaborator with a track record of working closely with other teams to achieve project objectives within deadlines and budgets.
Experience with learning analytics and evaluation
Experience with tools for accessibility
Experience with UI/UX testing
Ability to quickly learn new technologies and transfer knowledge to others in formal and informal contexts
Master's degree in Education or a related field
Data Science tools (such as Rstudio and Jupyter Notebooks)
Excellent written and communication skills
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Harvard University Graduate School of Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.