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American Physical Society

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SVP, Outsourcing Risk Management Lead, Technology and Operations
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Summary Governance of service delivery management by SDM with periodic monitoring and reporting of outsourcing risks, including risk arising from service level failures Lead a team to support and provide direction to service delivery managers to execute and complete all outsourcing risk and control assessm


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