Analyst/Programmer for the Electronic Dental Record
East Carolina University
Location: Greenville, North Carolina
Internal Number: 52338
The Analyst/Programmer for the School of Dental Medicine's (SoDM) electronic dental record coordinates and participates in the successful set-up, implementation, integration, maintenance, training, and ongoing support for software programs affecting both direct patient care processes and the daily clinical activities of students, residents, faculty, and other health care providers. This position manages the use of the school's clinical data and its interface with imaging systems to include clinical data management, electronic capture, and production of reports. The Analyst/Programmer will report to the Associate Dean for Clinical Affairs and have an indirect reporting relationship to the Director of Informatics and the Assistant Dean for Business Operations and Financial Affairs. This position will also have significant interaction with the Associate Dean for Extramural Clinical Affairs, the Assistant Dean for Dental Education and Informatics and the SoDM Compliance Specialist.
Specific duties include:
Manages a team responsible for the end-user experience with the clinical systems involved with the delivery of care in the School of Dental Medicine. This involves working with faculty, residents, students, and staff to properly use the systems to the standards and policies of the clinical programs. Defines and documents user requirements. Advises, trains, and assists faculty, staff, residents and students with new processes/ functionality, and the use of applications, tools, and reporting software.
Applies project planning and project management methodologies for assigned projects. Translating proposed clinical workflows into functional systems. Supports the documentation, testing, implementation, validation, and utilization of systems and processes within the electronic dental record and digital imaging programs. Implements data management procedures compliant with regulatory requirements. Develops specialized reports for faculty and administrators as appropriate.
Coordinates with vendors, key users, and technical staff to identify integration requirements and the impact of software upgrades on those requirements. Analyzes data flow and develops and implements integration plans to improve data integrity and process flow. This includes collaborating with the Director of Informatics in applying and testing systems upgrades as they become available.
Interfaces with university information systems personnel, SoDM Office of Dental Education and Informatics faculty and staff and/or outside vendors to proactively anticipate, troubleshoot and resolve system and software problems and to evaluate future requirements or improvements to the software.
Oversees team who assist end users with training and customer service issues.
Audits data entered by students, residents, and clinicians, ensures consistent implementation of policies, procedures, regulations, data standards, data coding, regulations, and optimization plans for the software.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.
Other duties as assigned by supervisor or the Dean
Special Instructions To Application:
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Applicants must be currently authorized to work in the United States on a full-time basis.
Bachelor's degree and 4 years of relevant experience or equivalent combination of education and experience. For management roles, a minimum of 1 year of supervisory experience is required.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 500275
Organizational Unit Overview:
The Division of Health Sciences is the largest and most complex division within the University, employing more than 900 EHRA employees and 1,700 SHRA employees. The Division is composed of numerous Centers, Institutes, and agencies such as East Carolina Heart Institute and Eastern Area Health Education Center, the Colleges of Allied Health Sciences, Nursing, the Brody School of Medicine, the School of Dental Medicine, and the Laupus Health Science Library. In addition to the Academic and Administrative responsibilities of the division, the four professional schools provide clinical services throughout eastern North Carolina in a variety of settings and venues.
The School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Assistant Dean for Dental Education and Informatics, Assistant Dean for Educational Support and Faculty Development, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences.
Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located throughout North Carolina. In order to operate these clinics, appropriate dental auxiliaries and clinical staff are needed.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.