The Digital, Data, and Design (D^3) Institute at Harvard is accepting applications for an Operations and Business Manager. The Digital, Data, and Design Institute at Harvard (D^3) (re)invents how organizations compete and thrive in the digital world and educates a new generation of leaders. D^3 provides a new architecture for rigorous research, immersive learning, and cutting-edge practice. The Institute is built to dynamically adapt and scale, and responsibilities will evolve over time.
We are seeking an experienced, detail-oriented Operations and Business Manager to oversee all administrative functions. Reporting to the Managing Director, working closely with all D^3 faculty, staff, and collaborators. This includes the respective administrative and finance teams at HBS, and within the Division for Research and Faculty Development (DRFD). Key components of this role -- in collaboration with these groups -- are to effectively manage and act as the primary liaison on all administrative and financial functions for D^3, ensure seamless communication and adherence to deadlines, anticipate and resolve problems while providing frequent status updates to the MD and project leads, and demonstrate independent work with minimal supervision in a work environment with multiple and conflicting priorities and under tight deadlines.
Job-Specific Responsibilities General:
Lead and have responsibility for overall administrative and financial management of the D^3 and Implementation of business and financial projects across D^3
Assess, initiate, and implement improvements on current organizational financial, administrative and programmatic processes for greater efficiency and synergies
Draft, review, and edit various financial, administrative, and programmatic documents, reports and web content across as needed
Co-lead the core operations team, maintain meeting notes, and keep current on activities within D^3
Work closely with the Sr. MD to implement policies, goals, and initiatives related to budgets, personnel, programs, and administration
Navigate and effectively use internal software and databases (PeopleSoft, Concur, etc.)
Oversee all internal administrative, personnel matters, and academic appointments, and make projections for administrative and hiring needs
Manage HR functions and recruitment for any open staff positions from requisition/posting to on-boarding internally and handle personnel issues
Oversee general D^3 administrative functions including office space, calendar, meetings and events
Handle financial transactions (payments, reimbursements, etc.), prepare complex financial analysis, and make projections for financial needs
Assist in developing capacity for grants management in collaboration with DRFD and HBS Financial
Manage staff effort allocations across costing strings and manage all costing
Coordinate the administrative management of D^3 programs (timelines, deadlines, reports, etc.) Promote operational efficiency, compliance, and transparency in the management of projects and activities, and ensure that every project is delivered with high quality standards and in a compliant manner
Monitor overall program performance, including participating in the performance evaluations of program staff
The successful candidate will work well both independently and within a team, and display excellent communication skills when corresponding with a range of external and internal stakeholders to further the mission of the D^3. They will also have a heightened sense of responsibility and ownership, understand when to elevate/escalate a priority, and apply critical thinking on resolutions to issues related to finance and administration.
This role is also responsible for other duties as assigned.
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's
Bachelor's degree or relevant experience is required.
5 years with financial and operational management experience is required.
Experience with the Microsoft Office suite, online meeting platforms (Zoom, Slack, and/or Teams) and budget software is required.
Experience with overseeing an array of administration functions including budgets, finance, human resources planning and project management
Internal policy development and compliance skills preferred
Strong organizational skills, a proactive mindset, experience applying analytical thinking
Comfortable working in a newly launched and growing organization
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.