Special Instruction to Applicants: The search for this posting is being conducted by Onstott Group. To apply, candidates should submit a resume and a cover letter to [email protected]
The Executive Director of Recruiting and Admissions at the Jones Graduate School of Business provides vision and strategic direction for prospect recruiting, enrollment management, and communications. This position has responsibility for development, oversight, and management of all Rice Business enrollment, recruiting and related marketing communications programs, as well as administration of student financial aid disbursement. The Executive Director, Recruiting and Admissions manages a team of professionals employed to accomplish these tasks and supports large and complex partnerships with third-party suppliers of student search, enrollment, and recruiting services. Of preeminent importance is substantial expertise in managing others to meet enrollment goals. Thorough knowledge of and experience with current technologies and platforms for managing a funnel of business, which would include a thorough understanding and use of CRM systems. The Executive Director of Recruiting and Admissions is responsible for the development of marketing resources and strategic campaigns for student recruitment, including social media, web-based communications, web site management for recruitment purposes, and printed materials. The Executive Director of Recruiting and Admissions reports to the Associate Dean of Degree Programs and is responsible for enrollment stability and strategic enrollment growth in all MBA programs and across all delivery platforms of Rice Business.
Ideal candidates should have extensive skills and experience in leading teams of sales or recruiting personnel to achieve sales/enrollment quotas. Ideal candidates will have demonstrated achievement in creating and monitoring success against process goals in order to achieve sales or enrollment quotas.
Directs and mentors staff, develops and coordinates orientation and training programs
Leads development and implementation of long-term strategic plans, annual long-range plan efforts, development of business practices, and organizational change to improves processes and workflow
Chairs admission committees; makes high level management, evaluative and programmatic decisions
Reads, evaluates and recommends high level admission
Develops and delivers outreach programs in local, national and international communities
Ensures compliance with federal and state laws regarding college admission, FERPA, and affirmative action
Oversees enrollment data collection, develops and reviews reports and analyses, manages admission program budget
Responsible for technology including evaluation, development and implementation based on department needs
Serves as a key member of management team
Managed team(s) of sales/recruiting personnel to achieve quota(s).
Mastery of setting and monitoring process goals to achieve annual quotas
Adept at gap analysis and creating specific measurable tactics to close sales/enrollment gap between quota and actual when needed.Performs all other duties as assigned
Additional Functions / Information
Works with leadership and stakeholders to develop and execute pipeline building and recruitment strategies to meet enrollment objectives in increasingly competitive markets.
Supervises and conduct recruitment activities (on and off campus recruitment fairs and information sessions, graduate school fairs, campus and building tours, electronic communications and social media) for prospective students.
Oversees and facilitates a team of Student Ambassadors and coordinates prospective student class visits and information sessions.
Contributes to the development of marketing materials, web content, and advertising campaigns in support of student recruitment.
Oversees the development and monitoring of statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiencies. Develops reports and collects data to report on performance benchmarks
Oversees the utilization of a customer relations management system that will customize and track enrollment data, personalize communications for a diverse prospect pool, and generate reports to drive enrollment strategies.
Maintains an understanding of the competitive landscape for the assigned graduate program(s) to include knowledge of key competitor and aspirant program offerings and the approaches they are taking to message and attract prospective students.
Makes recommendations to maintain/enhance the market competitiveness of Rice Business MBA programs based on changes in the competitive landscape.
In collaboration with the Sr. Director of Financial Services and the Director of Student Financial Services, monitors aid distributions and explore expansion of aid opportunities.
Prepares and maintains the departmental budget; monitors and evaluates effectiveness of policies and procedures.
Ensures the involvement of the entire school in the development and implementation of a comprehensive strategic enrollment management plan that is aligned with the mission, academic vision, and strategic plan of the institution.
Designs, implements, and monitors the enrollment plan, including enrollment targets, recruitment objectives, tactics and strategies in consultation with stakeholders.
Develops strategic partnerships with faculty, academic deans, business and industry to advance enrollment efforts and success.
Develops, and analyzes admissions data, making informed decisions about short- and long-range enrollment goals and new market opportunities
10 years or more of relevant work experience
Excellent business, program and staff management skills
Demonstrated successful budget management skills
Excellent verbal and written communication skills as well as presentation skills
Excellent reading comprehension and critical analysis skills to make distinctions among competitive applicants
Demonstrated ability to work both autonomously and with various teams across campus
Excellent interpersonal, organizational, time management skills
Experience working with CRM lead/prospect management processes and systems including application systems, Slate, Salesforce, and ERPs, including Banner for an educational institution
Working knowledge of project management tools such as Asana
Previous supervisory experience in recruiting and admissions in higher education
Previous experience making admission decisions that use a multivariate decision criteria approach.
Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.
Current Rice University COVID policies, which include vaccination, face mask, testing, gatherings, occupancy limits, and travel policies can be found here: https://coronavirus.rice.edu/policies
As a leading research university with a distinctive commitment to undergraduate education, Rice University aspires to pathbreaking research, unsurpassed teaching and contributions to the betterment of our world. It seeks to fulfill this mission by cultivating a diverse community of learning and discovery that produces leaders across the spectrum of human endeavor.