Career Center

Insights Analyst

Department Description

UC Davis Health is embarking on implementation of a multi-year, evidence-based plan to improve our delivery of great patient experiences. The plan requires implementation and hard-wiring of a set of capabilities and practices across the health system. Each year a set of deliverables are identified in order to achieve realization of this experience roadmap plan.

Job Summary

Final Filing Date
7/5/2022
Salary Range
$2,858.24 - $5,402.30
Salary Frequency
Bi-Weekly
Appointment Type
Career
Number of Positions
1
Percentage of Time
100%
Shift Hour
8 hours
Location
Alahambra Cannery
City
Sacramento
Union Representation
No
Benefits Eligible
Yes


We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.

THIS IS NOT AN H1- B OPPORTUNITY

Responsibilities
The Experience Design and Support division provides strategy, direction and insights to UC Davis Health to evolve the delivery of exceptional, consistent patient experiences. This position reports to the Director, Experience Design and Insights and is responsible for applying a high degree of knowledge to the ongoing management and analysis of complex patient experience problems using data and reporting to provide insight to operational leaders.

Under general supervision, this position identifies and interprets trends and patterns in datasets to locate influences. Works with business and/ or clinical units to understand and prioritize data and information requirements. Creates specifications for reports and analysis based on business needs and required/ available data elements. Optimizes the performance of patient experience dashboards by defining data to filter and index that add value to the user.

Required Qualifications
Applicants are encouraged to upload license and certification if required of the position.

• Bachelor's degree and/or an equivalent combination of education, training, experience
  
• Three (3+) or more years of experience analyzing and visualizing data
  
• Demonstrated skills in Tableau and database management
  
• Demonstrated advanced knowledge of Microsoft Office products (excel, PowerPoint, Access)
  
• Proven project management success in working effectively to meet given budgets and deadlines. Exceptional interpersonal skills to deliver challenging messages as well as proven proficiency to communicate effectively to lead staff, faculty and senior leadership.
  
• Highly developed and independently driven health care research skills with demonstrated experienced conducting quantitative and qualitative studies of all types of complexities.
  
• Applied knowledge of advanced statistical and analytical techniques and demonstrated success in maintaining an abstraction schedule as well as performing data analysis of outcomes to identify trends and or opportunities for improvement.
  
• Track record of facilitating problem solving through data and working as part of performance improvement teams and workgroups.
  
• Excellent customer service skills to understand and articulate diverse clients' needs and objectives, manage expectations and deliver as promised on time.
  
• Thorough understanding of the use of information technology for quality improvement, appreciation of the value of data analytics, and commitment to human-centered approaches.
  
• Excellent organizational skills and ability to manage many interrelated tasks.
  
• Ability to analyze complex situations or problems and effectively apply program evaluation skills to contribute to their resolution.
  

Preferred Qualifications

• Master's degree and/or equivalent combination of education, training and experience
  
• Epic experience and/or Epic Clarity certification
  
• Knowledge of SQL
  
• Experience with CMS patient experience CAHPS programs and related survey environments.
  
• Previous experience managing patient and/or employee satisfaction survey/engagement environment and providing in depth analysis of all patient and employee metrics.
  

Special Requirements

• This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
• The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.
As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Final Filing Date
7/5/2022
Salary Range
$2,858.24 - $5,402.30
Salary Frequency
Bi-Weekly
Appointment Type
Career
Number of Positions
1
Percentage of Time
100%
Shift Hour
8 hours
Location
Alahambra Cannery
City
Sacramento
Union Representation
No
Benefits Eligible
Yes


To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdmed/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=5&JobOpeningId=37906&PostingSeq=1

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.





Copyright 2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency jeid-458fdf5e38a95f4b82ca08294855ea0b