Career Center

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35

Position Summary

Reporting to the Director Population Health, the Population Health Project Manager will provide administrative, project management and data analysis support for achieving success in quality programs for the ColumbiaDoctors??? commercial patient population.

Responsibilities

Project Management

• Works collaboratively both across the organization and with external stakeholders to achieve established performance targets. 
• Full cycle of project management related to commercial payer incentive programs.  (identify opportunities, defining scope, identifying stakeholders, task owners, etc., building project plan, managing project, reporting progress, mitigating issues.
• Monitor, review, track, and report key metrics for quality measures across commercial programs
• Track incoming incentive payments including PMPM care coordination payments, quality incentive payments and shared savings and calculate distribution of same.
• Actively participate in assigned population health/care coordination strategy meetings.
• Development of Standard Operating Procedures.
• Performs other tasks as required and assigned within scope of work.

Strategy

• Monitors key performance indicators and implements performance improvement initiatives, as needed. Supports Manager and/or Director on implementing operational improvements.  Works with Manager to utilizes electronic medical record dashboards and reports to monitor keep performance indicators of operational workflows.
• Supports projects and performance improvement initiatives as needed.
• Assists management in developing, implementing, and revising departmental policies and procedures.

People 

• Promotes staff professionalism and performance with coaching, training and feedback.  Mentors others in individual and team accountability, modeling behavior and demonstrating best practices/techniques.
• Establishes and manages relationships with stakeholders. Ensures engagement and consistent communication on deliverables and related matters

Other

• Keeps current on all organizational, regulatory compliance and patient privacy trainings policies (e.g. infection control, public safety, EH&S, HIPAA, OSHA, etc.) and successfully complete all required trainings.
• Ensures compliance for a safe and secure work environment at all sites by following all OSHA, EH&S and public safety policies and guidelines.
• Maintain patient privacy and confidentiality according to HIPAA requirements at all times.

Minimum Qualifications

• Bachelor's Degree or equivalent of education and experience.
• Minimum of 4 years of related experience.
• An equivalent combination of education and experience may be considered.
• Demonstrated strong project management skills including executing technical and operational project activities with cross-functional teams.
• Excellent organizational skills, time management and the ability to set priorities among multiple competing objectives, tasks and initiatives is required.
• Demonstrated proficiency in problem assessment, and resolution and collaborative problem solving in complex, and interdisciplinary settings. 
• Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations.
• Candidate must be well organized and be able to manage a demanding workload and moderately complex cases in an accurate and timely.
• Ability to communicate effectively in both oral and written form.   
• Ability to work independently and follow-through and handle multiple tasks simultaneously.
• Working proficiency of Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs.
• Must be a motivated individual with a positive mindset and exceptional work ethic.
• Must successfully pass systems requirements.

Preferred Qualifications

• PMP or similar coursework/certification preferred
• Lean six sigma preferred
• Experienced user of electronic medical records (All scripts Touch works and Epic preferred)

Competencies

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.