Vision - "Reliable and sustainable public infrastructure to support a vibrant community"
The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.
We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community. It takes us all working together
Nature of Work Under general direction, the Transit Operations Planner oversees the daily operations of the public transit system for the City of Rochester. This role interacts with contracted transit service partners, coordinating the operations of transportation services for fixed route and paratransit services. Typical duties may include, but are not limited to: coordinating service routes and scheduling; long range service planning; responding to customer inquiries; developing and evaluating RFPs and monitoring compliance with federal and state transit laws; The position will participate in the implementation and assessment of operational goals, implementation of procedures, and will provide oversight in the implementation of various work plans needed to support the budget.
Starting salary range is $75,358 to $88,656 depending on qualifications, with advancement to $110,822.
Applications will be accepted until the vacancy is filled, with priority consideration provided to applications submitted by July 10, 2022.
DUTIES AND RESPONSIBILITIES
*Oversee daily transit operations and long range service planning
Coordinate transit services with operational contractor.
Coordinate service routes and schedules; identify necessary changes to routes and schedules due to street closures, construction and emergencies; design detours to ensure limited disruption in services.
Provide timely responses to customer inquiries and complaints. Identify solutions and coordinate with operational contractor to address customer issues.
Maintain current route and stop information in electronic applications.
Develop, evaluate and ensure application of service standards; actively review standards and identify best practices to address user needs.
Research, analyze and recommend technology, system and service improvements.
Monitor and analyze routes and operator schedules; provide recommendations to promote efficient, on time, and reliable transit services.
Implement and communicate safety rules, policies, and procedures.
Monitor operational expenditures; assist in the development of divisional budget and preparation of cost estimates, budgets and grant applications related to service changes
*Implement projects related to the City of Rochester's Transit Development Plan
Implement Transit Capital Improvement Projects, including developing workplans, schedules, cost estimates, and specifications.
Evaluate project risk, vendor proposals and solutions for recommendation to stakeholders.
Provide timely progress reports of resource availability, budget and project status.
Manage daily operational aspects of assigned projects, including both internal and external resources.
Manage scope and any change orders required throughout the project
Assist in Federal Transit Administration (FTA) Triennial reviews and audits.
* Plan, develop and implement the procurement process for goods and services related to public transit for the City of Rochester
Develop, recommend and implement procurement procedures, strategies, and methods.
Develop specifications and evaluate requests for proposal for operational services and equipment
Monitor and ensure compliance with contract terms and conditions.
Confer with management to evaluate contractor and vendor performance and prepare contract amendments, revisions, terminations, and close outs
Provide work direction to consultants, contractors, and technology developers on various planning and special projects
*Ensure compliance with federal and state laws, program and plan requirements
Monitor and develop quality and safety plans to ensure compliance with the FTA requirements.
Develop and maintain Public Transportation Agency Safety Plan (PTASP) or as required by FTA
Assist in the analysis of transit service and fare equity, as required under Title VI of the Civil Rights Act.
Assist in the preparation of reports and monitor compliance of the department's Title VI and Limited English Proficiency (LEP) plans and policies.
Perform other duties and complete special projects as assigned or necessary.
Education and Experience A Bachelor's Degree in urban planning and/or transportation planning, public administration, business administration or related field AND three (3) years of progressively responsible work experience in transportation.
Licenses and Certifications Valid driver's license.
Desirable Qualifications Bilingual in English and one of the following languages (conversational): Spanish, Somali, Arabic, Hmong, or Vietnamese.
Experience in overseeing and directing the work of transit personnel.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: transit and land use planning concepts as it relates to bus operations, ridership analysis and land use integration; transportation management; state and federal requirements for transit systems, including grants, safety procedures, ordinances, regulations, and traffic laws; data collection and research methods; office practices and procedures; data entry operations, applications, and software including all Microsoft Office programs; Geographic Information Systems (GIS); computer software used in route planning, development of schedules and run cutting; and contract administration and management.
Skill in: project management; administration of programs; communicating effectively in writing and orally, public presentations, conversing with customers both in-person and via telephone; providing excellent customer service in an ethical and professional manner; effectively managing interactions with employees, departments, management, outside agencies and the general public; preparing and evaluating reports; strong organizational and analytical skills.
Ability to: be innovative and goal oriented; thrive in a fast-paced, deadline-driven environment; communicate effectively and to establish and maintain effective working relationships; to work as part of a team; work self-directed and be well-organized; exercise independent judgment and initiative; be detail-oriented and well-organized and operate a motor vehicle in all weather conditions.
PHYSICAL AND ENVIRONMENTAL CRITERIA In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:
Continuous demands: sitting and simultaneous use of hands, wrists, and fingers
Frequent demands: reaching and carrying
Occasional demands: standing, walking, fine dexterity, lifting, handling, pushing, pulling, kneeling, crouching, bending, and foot controls.
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.
Environmental conditions that may exist in the performance of the essential functions of this job include: not substantially exposed to environmental conditions during the performance of office work.
Field work assignments may include exposure to: Extreme cold (below 32 degrees) Extreme heat (above 100 degrees) Exposure to dust/gas/fumes/steam/chemicals Work outdoors (no effective protection from weather) Walk on uneven ground (gravel, rocks, mounds, construction sites)
The city of Rochester lies alongside the south fork of the Zumbro River and encompasses approximately 54 square mile area. Nestled in a valley, Rochester's skyline has tall buildings at the city's center with farm fields in the foreground. It has more than 3500 acres of park land and more than 85 miles of paved trails to explore. Rochester is the county seat of Olmsted county and is the third-largest city in Minnesota. The city has been frequently recognized by Money Magazine, since the 1980's as one of the best places to live in the United States ranging from the best overall to the best in the Midwest. On September 18, 2017, the City of Rochester was designated A City of Compassion.
The City of Rochester will RISE to the top in Customer Focus through Respect, Integrity, Safety, and Excellence. The mission of the City of Rochester is to provide a safe, attractive environment through the responsive, efficient, and cost-effective delivery of municipal services. The City will strive to enhance community pride by improving the physical, environmental, economic, cultural, and social quality of the community.