Details
Posted: 15-Jun-22
Location: Ithaca, New York
Salary: Open
Internal Number: WDR-00031808
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Technical Lead of classroom technologies for the Computing and Information Science, College of Engineering, and Cornell Tech. Work with appropriate team members to ensure classroom and distance education technology needs are addressed with a high degree of customer service.
Troubleshoot and resolve issues related to audio, video, control systems, video conferencing and distance education equipment/systems. Proactively collaborate with a wide range of academic, research, technical and administrative staff and students to determine, understand, and meet their classroom, conferencing, and distance education technology needs.
Engineer, develop, design, install, program and integrate classroom technology. Troubleshooting ranges from simple to highly complex with a high level of autonomy and significant time pressure. Identify and develop new teaching, presentation and collaborative technologies and evaluate their strategic appropriateness for use in Computing and Information Science, and Cornell Tech. Manage installation, maintenance and repair of classroom technologies, including projectors, video switching, Crestron control systems, audio mixing/processing, videoconferencing systems and lecture capture hardware.
This positions provides enterprise-level AV maintenance, design, and troubleshooting tasks for new and existing AV infrastructure, including developing estimates of probable cost, developing schematic designs, and creating other design documentation.
Provide after hours and weekend support, systems administration, and operations management for Classroom and Distance Education Technologies as required.
Required Qualifications:
Bachelor's degree with more than 5+ years experience or equivalent combination. Must be detail-oriented and demonstrate sound judgment. This position requires an in-depth, expert level knowledge of videoconference equipment, Crestron control systems, video switchers & distribution systems, digital sound processors (DSP), video recording & streaming. Advanced knowledge of various audio, video and control standards including RS-232, Crestron nvx, DM, HD Base-T, HDMI, HDCP, h.323 and IP.
Instructional Technical Specialist must have: Exceptional skills in communication, interpersonal, customer service, problem solving, leadership, project management, ability to work independently and as a member of a team, ability to work effectively with a diverse group of individuals including faculty, staff, students and visitors, proven ability to work under stressful conditions and extreme time constraints while meeting critical deadlines in a fault-intolerant environment, excellent documentation, organizational, and time-management skills. Must project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
Preferred Qualifications:
Bachelor's Degree in computer science, communications, electrical engineering, or related area preferred. Experience with programming in a Simpl Windows and Simpl+ (Crestron) environment, ClearOne DSP configuration as well as DMC-E and CTS certifications. Experience with performing cost analysis, forecasting and technical writing. Knowledge of television studio control systems, including production switchers, camera control units (CCU), audio mixers/digital sound processors, character generators and digital video capture.
Visa sponsorship is not available for this position.
There is no relocation assistance for this position.
University Job Title:
Instructional Tech Spec IV
Job Family:
Information Technology
Level:
G
Pay Rate Type:
Salary
Company:
Endowed
Contact Name:
Darren Murphy
Number of Openings:
1
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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EEO Statement:
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
2022-06-13-07:00