We are an AAHA accredited, 4 veterinarian practice in Northeast Ohio providing high quality full-service care for dogs, cats, and pocket pets. We are committed to providing exceptional patient care and client service, and believe that education of our doctors, staff, and clients is the key to creating individualized veterinary healthcare for our patients. We are HUGE on staff engagement and our doctors consistently check in with each other throughout the day to help with case loads, answer questions, review diagnostics, and offer general/emotional support. We are truly a work family at Niles!
Our hospital offers:
Digital Radiography | Ultrasound | Laser Therapy | Acupuncture | Fully Equipped Surgical Suite | Dental Radiography | Ultrasonic Dental Equipment | IDEXX Lab | Comprehensive On-site Pharmacy | 7 Modern Exam Rooms | Spacious Treatment Area | Individual Wards for Dogs, Cats, Isolation, and Recovery | No After-Hours Emergencies! | Strong Referral Network
In northeast Ohio we enjoy all 4 seasons, which allows for a variety of unique activities. June through September, there are several local festivals running almost every weekend. In addition, eastern Ohio is home to over 30 state parks featuring a multitude of recreational and educational activities including hiking, camping, swimming, and boating. Mosquito Lake State Park (within 10 miles) has the second largest lake in Ohio, as well as a state of the art dog park. Lake Erie and Geneva-on-the-Lake are within an hour’s driving distance and are famous for their plethora of water activities and beautiful wineries. Our area has vibrant fall foliage and festivities that include; apple and pumpkin picking, hay rides, corn mazes, and haunted houses. In winter we enjoy sledding and skiing. Boston Mills/Brandywine is a small family oriented ski resort located an hour away just outside of Cleveland. As a midpoint between Cleveland and Pittsburgh, we are close to the many attractions these cities have to offer.
The Managing DVM is responsible for providing medical leadership for the hospital, managing associate veterinarians, assuring regulatory compliance relating to the practice of veterinary medicine, and directing staff.
The Managing DVM is also responsible for creating an environment of teamwork in which quality medicine is delivered. In partnership with the Hospital Manager, the Managing DVM is responsible for the financial performance of the hospital, preparing operating and capital budgets, and meeting budget expectations.
Advancing Medical Care
Oversees surgical and medical cases for all doctors, insuring positive outcomes, accurate estimates, and client communication and education.
Maintains and improves quality of medical and surgical procedures.
Answers client questions and concerns regarding medical and surgical procedures.
Oversight and direction of medical standards and quality of care.
Establishment of medical protocols.
Recommendation of hospital inventory.
Assure current licensure of all DVMs.
Documents the required hours of continuing education credits per calendar year and CE completion.
Oversees transfer of medical cases from doctor to doctor.
Leading Staff and Practice
Participates in the recruiting and interviewing process for DVMs, and when appropriate general staff members.
Monitors DVM performance and production.
Prepares DVM work schedules.
Develops and monitors hospital-specific client compliance protocols and procedures.
Participates in technician appraisal and counseling sessions by relaying appropriate information to the Hospital Manager.
Partners with the Hospital Manager to make hiring and termination recommendations.
Trains all medical staff, including the mentoring of new graduates.
Supports the Hospital Manager in the development and delivery of staff training programs.
Creates a positive work environment and works with the Hospital Manager to resolve staff problems, concerns, and conflicts.
In partnership with the Hospital Manager, develops a workplace conductive to high employee morale, ensuring positive working relationships between clients, doctors and staff.
Minimizes waste and controls costs relating to medical supplies, surgical instruments, and drug inventories.
Responsible for the financial performance of the hospital including revenue and hospital contribution growth, which includes managing all hospital expenses.
With the hospital team and supported by the Divisional Leadership, prepares an annual planning matrix, operating budget and capital budget.
Takes ownership for the revenue and success of the practice by monitoring key financial reports.
Growing the Practice
Partners with the Hospital Manager to drive patient visits and community involvement.
Capable of championing change and driving innovative programs in the hospital.
Monitors client service, marketing, and NVA growth initiatives
In partnership with the Hospital Manager, continually looks for ways to innovate operational practices that improve the growth of the practice.
Skills and Basic Qualifications
A Doctor of Veterinary Medicine (DVM) degree, or equivalent, from an accredited university
Licensure in good standing to practice in the state of Ohio
Excellent verbal and written communication skills
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
The ability to delegate responsibility and achieve results with hospital team members
Capable of quality decision making
The ability to coach, correct, develop, and motivate employees
Demonstrates excellent time and task management
Demonstrates professional and courteous presentation with staff and clients
Physical requirements are, but not limited too, lifting, bending, standing, restraint.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
NVA is a leading global veterinary community of more than 1,400 veterinary hospitals and pet resorts united in the love of animals and the people who love them. Our animal care ecosystem spans the United States, Canada, Australia, New Zealand, and Singapore. Rooted in a culture of compassion, innovation and collaboration, NVA champions each hospital's unique culture and provides the support and opportunities veterinary teams need to deliver exceptional care to pets and their families.