Undergraduate Coordinator - Student Services Asst V
Location: Ithaca, New York
Internal Number: WDR-00031558
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
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Who We Are:
Cornell University's College of Engineering, the preeminent engineering school in the Ivy League, has a rich history of experimentation, innovation, and leadership. Consisting of over 3,200 undergraduate students, over 2,100 graduate students, and over 200 faculty members, Cornell Engineering is recognized as a global leader in the discovery of new knowledge and the creation of transforming inventions. Cornell Engineering students and faculty members possess an independent spirit that allows for the development of innovative interdisciplinary research, the creation of exciting new programs, and the education of students who will better the future.
The School of Electrical and Computer Engineering (ECE) at Cornell University is among the largest schools in College of Engineering, and consistently ranks among the top ECE schools nationally. ECE's programs encompass digital and computer systems, embedded processors, digital signal processing, RF (wireless) systems, optical communications, atmospheric and space plasmas, energy and power engineering, solid-state electronics, integrated circuit design and fabrication, bioelectrical devices and circuits, and biomedical applications such as image processing, sensors, and signal analysis, and more. The department supports approximately 175 undergraduates, 130 Master of Engineering students and over 100 Ph.D. students.
What you will do:
Within ECE the Undergraduate Coordinator plays a key role in the success and well-being of the undergraduate population and in particular to the "affiliated" majors to the degree program. This role is often a first point of contact for prospective/current students and their families and also represents the public face of the department to those populations. As a critical part of a college/university-wide system to support student success, the incumbent coordinates a significant portion of the departmental administrative and operational functions related to the undergraduate degree program, collaborates with Engineering Student Services to develop and implement services to support undergraduate students, and is part of the team that addresses students of concern or at risk. This role may be exposed to highly confidential and sensitive information.
Under the direction of the Administrative Director and working closely with the Assistant Director of MEng/PhD Program and the Director of Undergraduate Studies, the Undergraduate Coordinator provides support to the undergraduate degree program (major and minor) which includes the following responsibilities:
Provide administrative support to the ongoing operations of the program, e.g., ensure timely decisions related to affiliation to the major, correspond with students, maintain records, coordinate academic committees and reviews, and process academic actions
Coordinate, schedule and organize logistics for departmental courses
Coordinate activity related to the program requirements, e.g., manage student and course data, report and support the accreditation process (as needed)
Provide one on one student advising to address unique and individualized inquires, provide guidance and services that support student success or needs, refer students to counseling when appropriate
This position is full-time and is located on the Cornell campus in Ithaca, New York.
What We Need:
Excellent customer service skills and the ability to work effectively in an environment with frequent interruptions. Strong organizational skills, ability to follow up, track multi-step decision-making, and bring processes to completion. Ability to quickly learn software programs, understand data relationships using multiple sources, and create meaningful reports both routine and ad hoc. Aptitude towards proactivity and independence while working closely in a team environment. Impeccable integrity with a clear sense of ethics, fairness, discretion, and personal responsibility. Ability to read and comprehend policies, guidelines, protocols and ask appropriate questions when dealing with outlier situations.
Must be able to work commencement weekend (in late May) and potentially other events that may be scheduled off business hours. An Associate's Degree with a minimum of 2 years related experience or the equivalent combination.
What We Prefer:
Bachelor's degree with 1 year of experience in a student services related role, educational environment, social services, or equivalent.
Rewards and Benefits:
We hope you appreciate great benefits. Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
Our benefits program includes comprehensive health care options, access to wellness programs, employee discounts with local and national retail brands, and generous retirement contributions.
Our leave provisions include three weeks of vacation and 12 holidays: e.g., an end-of-year winter break, from December 25th through January 1st.
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, Tuition Aid for external education, and Cornell Children's Tuition Assistance program.
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Salary Range: $25.39 to $28.58
Visa sponsorship is not available for this position.
University Job Title:
Student Services Asst V
Pay Rate Type:
Number of Openings:
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected].
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected].
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.