We are seeking an Assistant Director of Executive Education who will work with the Senior Director of Executive Education and the Executive Education team to independently manage operational functions for the Office of Executive Education at the Carey Business School. This position has primary responsibility of oversight of programming that produces an income of over $4 million annually. This position manages and analyzes operational practices including revising and adjusting procedures to create maximum efficiency and optimization for a strategic priority of the school. This multi-faceted position will include leadership of academic and faculty operations, the information system management (Salesforce) and the learning management system (Insendi).
Specific Duties & Responsibilities:
Program Management (50%)
Support all administrative and operational functions for the Office of Executive Education
Optimize processes and procedures to promote operational efficiency
Support in the planning of over 100 open enrollment courses, signature programs, and custom programs per FY and provide end-to-end oversight
In collaboration with faculty and staff colleagues, develops and maintains course materials for all open enrollment and custom programs
Oversight of each program's delivery with the expectation that both digital and in-person programs are delivered with consistently high standards of quality
Coordinate with faculty internal and external to Johns Hopkins along with other University partners
Enrollment Management for Open Enrollment (40%)
Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed
Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed
Responsible for the management and ongoing content maintenance of the learning management system
Troubleshoot participant technical issues and concerns
Build work flow procedures and processes for integration of Salesforce and other applications
Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration and information sharing
Supports all administrative functions for the Office of Executive Education
Minimum Qualifications (Mandatory):
Three years progressively responsible experience in program administration in an academic environment
Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula to the extent permitted by the JHU equivalency formula*
* JHU Equivalency Formula: 18 graduate degree credits (semester hours) may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Experience with Salesforce CRM is strongly preferred
Special Knowledge, Skills & Abilities:
Excellent attention to detail
Ability to work independently to trouble-shoot issues
Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions
Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents
Experience working with a CRM and LMS system
Experience working with software applications such as Microsoft Office (Word, Excel, Power Point, and Outlook) is required
Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism
Must be able to set and manage multiple priorities, and respond quickly to changing needs and goals
Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff
Must have the ability to travel both domestically and internationally
Johns Hopkins University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classified Title: Academic Program Administrator Working Title: Assistant Director of Executive Education Role/Level/Range: ACRP/03/MC Starting Salary Range: $45,650 - $62,850 annually (commensurate with experience) Employee group: Full Time Schedule: 8:30-5:00 Monday - Friday Exempt Status: Exempt Location: JH at Harbor East Department name: Corporate Education Personnel area: Carey Business School
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.