DIGITAL DESIGNER, Development & Alumni Relations, Communications
Internal Number: 22500142270517
We in Boston University Development & Alumni Relations (DAR) harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built--and are continuing to build--an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just about a job, but a career and a community.
Now, our Development Communications team is looking for a Digital Designer who will design digital and print products that help the University further its fundraising and alumni engagement goals.
Development Communication at Boston University
Development Communication (DevCom) is an award-winning communications-services department within Development & Alumni Relations (DAR). DevCom helps DAR colleagues create marketing tools in a variety of print and digital media. We are especially committed to helping our front-line fundraisers do their jobs effectively and efficiently. Our work includes print materials, web design, branding, writing, editing, video production and editing, and events management and scripting.
They play a key role in ensuring that digital communications from BU Development & Alumni Relations to donors and alumni are compelling, attractive, and commensurate with the standards of a major global research university.
Increasingly, Boston University's alumni and donors are sophisticated travelers and consumers in cyberspace, and they bring that sophistication to their digital interactions with the University 3/4 interactions that are rapidly deepening and broadening. The products created by the Digital Designer 3/4 comprising communications in a variety of media, including digital, multimedia, and print 3/4 must reflect this growing sophistication, guiding and informing these users as they learn about BU and its fundraising priorities, make gifts, learn about the impact of giving, and register for alumni relations events.
Acting in consultation with the Assistant Director of Digital Content & Design, the Digital Designer not only leverages print products in digital formats, but also creates unique digital-only communications in support of fundraising and engagement. These include: websites, e-invitations, e-newsletters, print and e-brochures, case statements, appeal packages, stewardship pieces for high-level donors, proposals, event collateral, animations, visual presentations, and other materials used across the University. The Digital Designer must be skilled at designing templates for recurring products 3/4 and then implementing those templates 3/4 and also be flexible and creative enough to develop "one-off" products to advance cultivation and stewardship initiatives.
The designer has a deep and diverse understanding of new and emerging digital technologies and best practices, web design, working knowledge of current content management systems (CMS), email template design, and social media and content strategy.
The person in this position works closely with the Senior Associate Director, Design and New Media; other Development Communications staff, including designers, writers, editors, and project managers; and outside vendors to ensure the delivery of compelling and highly professional multi-channel development communications.
Conceptualize and design visually compelling digital and print communication pieces that help Development & Alumni Relations colleagues meet the University's fundraising and alumni engagement goals. Includes research; brainstorming with in-house clients, writers, and other designers; communicating with outside vendors; photo research; writing code; layout; and revision, often on tight deadlines.
Develop appealing, user-friendly websites, microsites, and landing pages that balance the needs of Development & Alumni Relations/BU with the needs of the user.
Design work that steers users toward transactions, including making gifts and registering for events.
Evaluate and update Development web properties to ensure content is relevant, engaging, and up to date.
Take the lead on projects from concept to delivery, with some oversight from the Assistant Director of Digital Content & Design and editorial colleagues.
Design new email templates and update existing ones to incorporate current email best practices. Advocate for thoughtful digital design.
Manage multiple, simultaneous print and digital projects.
Design e-versions of development print projects and prepare multichannel visual presentations.
As requested, brand events and other development and alumni programs, and apply that branding to multichannel communications meant to attract alumni engagement and support.
Develop storyboards and create animations to elevate and enrich communications products as appropriate.
Support print designers upon request to create print products, and partner with print designers to digitize print pieces as appropriate. Oversee printing and production processes to ensure optimal results.
Communicate with Development Communications project leads and, in collaboration with them, with DAR colleagues about design and digital product objectives, processes, and problems to ensure satisfaction with final products.
Conduct formal and informal meetings and presentations.
Research and strategy:
Assist the Assistant Director of Digital Content & Design with research and implementation of the latest digital technologies, processes, and techniques.
Monitor relevant technical innovations, benchmark related activities at peer institutions, and seek out and implement innovative online interactive approaches.
Understand the goals and objectives of the client to develop strategy that benefits the client and its audiences.
A cover letter is required for consideration.
3-5 years of experience
Proficient in Adobe Creative Cloud
Working knowledge of HTML and CSS
Ability to work on a variety of digital platforms; WordPress, Anthology, Salesforce marketing cloud, and Basecamp preferred
Experience maintaining the design and visual content of CMS-based websites
Strong print and web design skills, from conception to execution
Experience with animation/video production and editing skills
Intermediate knowledge of UI/UX design principles
Ability to build new emails
Effective project management and planning skills, including the ability to manage and prioritize competing projects on deadline, problem solve, and make decisions
Creativity and curiosity, with enthusiasm for learning new skills and collaborating with colleagues across the department
But that's not all we're looking for; we want someone who embodies our values:
Teamwork, transparency, and mutual respect, because we value every member's contributions and know that leadership can come from anywhere.
Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here.
Integrity in how we work and how we treat one another.
Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results.
Continuous growth and improvement, both as individuals and as a team.
Joy and shared appreciation for working hard toward goals that matter.
If this resonates with you and you want to help us in our ambitious next campaign--and maybe do some of your best work as an advancement professional-- we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills and the defined qualifications, we still want to hear from you and welcome your application as well.
To learn more about Development & Alumni Relations at Boston University, and other job opportunities, please stop by the DAR Talent website: https://www.bu.edu/dar-talent/.
Please note all newly hired staff and faculty, will need to be in compliance with Boston University's COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University's response to COVID-19, please visit the Back2BU site.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.
Boston University is no small operation. With over 33,000 undergraduate and graduate students from more than 140 countries, 10,000 faculty and staff, 16 schools and colleges, and 250 fields of study, our two campuses are always humming.