Position Summary: The IT Project Administrator will be responsible for coordinating and implementing technology solutions that support the Office of Advancement Services (OAS) and the mission of Development and Alumni Relations (DAR) using traditional and modern project management methodologies (e.g., Waterfall, PMBOK, Agile, DevOps). This individual will report directly to the OAS Project Management Office (PMO) Associate Director for IT Projects.
Projects vary for medium to high complexity. The IT Project Administrator will participate in strategic planning and tactical execution of technology initiatives to achieve operational and strategic goals of the organization and will coordinate technical resources on a daily basis in order to help build cohesive, high performing teams that achieve results.
Primary Duties and Responsibilities:
Works in partnership with the PMO Associate Director of IT Projects to develop improvement processes for operational use by the team to ensure successful completion of a project or IT process.
Works in partnership with the OAS PMO Associate Director to build cohesive, high-performing project teams needed to achieve results by:
Tracking and following-up with technical resources on assigned action items to ensure they are in line with the IT strategy and business objectives of the project.
Communicating proactively with all technical resources allocated to the project to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
Being able to influence others to help facilitate getting work done without having direct authority over technical resources.
Providing feedback to technical resources to help them collaborate and become more productive.
Appropriately shielding technical resources from external interference to enable optimal functionality and productivity.
Anticipating and addressing potential or actual impediments to team delivery (cultural barriers, logistic challenges) and proactively escalating issues and project risks to appropriate levels of management within OAS.
Uses project management processes and methodologies to ensure approved projects are delivered on-time, within scope, and budget by:
Balancing the demands of multiple projects simultaneously to achieve operational and strategic goals of the organization.
Developing comprehensive project plans in partnership with the OAS PMO Associate Director.
Developing and maintaining project documentation to include project proposals, charter, scope document, test scenarios, project schedule, and test plans, etc. May also perform testing when needed.
Gathering, translating, and analyzing business requirements into functional/technical specifications and designs, to meet project deliverables.
Tailoring information to the audience from detail to broad summaries and technical to business focused
Building and maintaining strong, trusted customer relationships
Providing timely updates to key stakeholders, supervisors, and management as appropriate
Incorporating and leading others in the use of software development lifecycles to include analysis, design, development, testing, training, deployment, and maintenance of applications.
Identifying resource needs and escalating functional, quality, and timeline issues appropriately.
Skills and Knowledge
Excellent leadership, problem-solving, organizational, presentation skills, analytical & critical thinking skills with an ability to manage competing demands.
Excellent verbal and written communication skills and experience interacting with both business and IT individuals at all levels.
High competency in Jira.
Sufficient level of technical background to provide highly credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues.
Knowledge of established project management methodology in IT or related domain (e.g., PMBOK, Waterfall, Agile, DevOps)
Education and Experience
Bachelor's degree in Computer Science or related discipline
Four of related experience within an IT related field managing medium to complex projects.
Additional education may be substituted for experience.
Classified Title: IT Project Administrator Working Title: IT Project Administrator Role/Level/Range: ATP/04/PD Starting Salary Range: Employee group: Full Time Schedule: M-F 8:30 am - 5:00 pm Exempt Status: Exempt Location: 45-MD:JH at Keswick Department name: 60007027-Project & Change Management Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
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