Position Information:

Position Title:

Job Group:

Required Minimum Qualifications:

Preferred Qualifications:

Job Description:

The Business Process Improvement Project Manager is responsible for leading member engagement for the Iowa lean Consortium (ILC),  assisting with daily operations of the ILC, and delivering services to help CIRAS clients improve business processes.

We are looking for someone who has a passion for continuous improvement and possesses demonstrated success in helping organizations improve business processes leading to increased productivity. Critical skills include relationship building, business acumen, excellent verbal, and written communication skills; interpersonal skills; exceptional critical thinking, analytic and problem-solving skills; ability to deal with ambiguity; and strong time management skills. All staff members are expected to maintain the highest standards of integrity and ethical behavior.

This is a remote position that can be based anywhere within the state of Iowa and will require extensive state-wide travel.

Position Responsibilities

Business Process Improvement Project Management

• Engage with business owners, CEOs, and presidents to demonstrate the return on investment of improving their businesses. Assess complex, multi-disciplinary, strategic, managerial, operational, and technical problems.

• Educate clients on the research and best practices in the area of specialty

• Prepare, present and negotiate client proposals

• Provide coaching and follow-up to ensure change is embedded within company practices

• Manage fee-for-service projects and grants typically less than $200K per year

• Work with CIRAS Account Managers (AMs), Project Managers (PMs), CIRAS Leadership, and other experts in integrating solutions to provide transformational solutions to businesses

• Manage external resources as necessary

Iowa Lean Consortium Member Engagement

• Collaborate with the ILC Program director to develop and implement strategies for retention of existing members, and recruitment of new members, including the creation of new member benefits and regular solicitation of member feedback

• Build member relationships through regular communication via email, web & social channels, member forums, and member company site visits

• Analyze and create actions plans based on engagement data

• Facilitate meetings with ILC Programming Member Team to develop programming and speaker ideas based on member input

• On-board new members to consortium both virtually and in-person

Iowa Lean Consortium Program Administration

• Co-lead the delivery of the ILC Annual Conference

• Responsible for managing the ILC member database, maintaining records on current and potential members

• Curate virtual resources for online member library and communicate addition of resources to members

• Respond to membership inquiries

• Supervise hourly ILC student employee

Level Guidelines
• Expert-level position possessing advanced professional and/or technical skills working under limited or no supervision
• Applies high-level professional knowledge and expertise to focus on ISU’s mission and meeting division, department or work unit goals
• Solves complex issues using highly-developed problem resolution skills
• Regularly provides recommendations regarding problems/issues outside the bounds of defined procedures and practices
• Utilizes high-level professional knowledge and expertise to provide guidance, recommendations, and set standards related to strategy, policy, and mission
• Leads projects of moderate to high scope and complexity with broad impact
• May provide supervision to other department staff (i.e., leads a small work team)

Appointment Type:

Proposed End Date or Length of Term:

Number of Months Employed Per Year:

Time Type:

Pay Grade:

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

Original Posting Date:

Posting Close Date:

Job Requisition Number: