Senior Principal, API Product Management, Digital Channels Product Group
Location: New York, New York
Type: Full Time
Internal Number: 14853069
Who we are:
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of March 31, 2021, BNY Mellon had $41.7 trillion in assets under custody and/or administration, and $2.2 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.
What we do:
The Treasury Services business within BNY Mellon services the payments, liquidity management and trade financing needs of our clients in the US and internationally, assisting them in their efforts to optimize cash flow, ensure adequate liquidity and manage risk - all essential components to their success.
Today, we are a recognized leader, influencing the industry, assisting our clients through changes in our environment and guiding them toward new technologies that will lay the foundation for their long-term success, while also meeting their very real need to continue to use the proven solutions they have traditionally relied upon. We continue to strive to bring faster processes, simpler interactions, actionable data and insights into what rapidly evolving digital solutions promise to deliver in the future. And while we are committed to the digital transformation of our industry, we also want our clients to know that we are balancing that enthusiasm with a continued focus on providing the stability and reliability they have come to expect from us. We deliver our solutions with a dedication to unsurpassed customer satisfaction, an approach that has continually earned us excellent customer service ratings.
As the financial industry continues to digitalize and evolve, BNY Mellon is uniquely positioned to offer a comprehensive suite of payment solutions to cater for the breadth and varying needs of its clients across the globe - both now, and for the future. Today, banks are expected to deliver faster, smarter, more transparent and convenient transactions. BNY Mellon is meeting this expectation head on. The bank is continually investing in and leading the advancement of payments, both by enhancing traditional rails, as well as leveraging new industry initiatives and emerging technologies. In doing so, the bank is driving the shift towards a real-time world - with its innovative Account Validation Services and RTP bill pay solution enabling the real-time exchange of information and payments respectively. By driving internal change, the bank is also driving external change. BNY Mellon is working hand-in-hand with clients to ensure their processes - from a speed, efficiency, and sustainability perspective - are fully optimized and fully digitalized.
As the market responds to growing demand for faster and easier access to cash management capabilities, APIs are key for successful digitization and business growth. Over the last few years, Treasury Services steadily expanded and enhanced their API capabilities to offer clients and internal partners a truly integrated experience with seamless and real-time interactions for a wide range of offerings, including transactions and data services. With a comprehensive and feature rich package, Treasury APIs are making inroads as the preferred Payment channel, connecting clients to services like Real-Time Bill Pay and Account Validation Services. API client adoption has accelerated in 2021 and with a strong pipeline Treasury Services expects volume to significantly increase over the next year. BNY Mellon continues to position itself as a leader in the Open API and embedded banking space now and in the future by developing newer and enhanced capabilities and by forming strategic partnerships with leading TMS and ERP platforms.
The Digital Product Lead within Treasury Channels team will define digital product strategy and drive product management and development efforts for Digital channel products with primary focus on APIs.
Experience in Digital client access Channels Product Management, operations, client management preferred.
Understanding of the Treasury Services, Payments and Cash management landscape and trends.
Experience working on Application Programing Interface (APIs), Artificial Intelligence (AI) and other emerging technology within Banks.
Experience in agile product development and digital banking.
Familiarity with understanding the full end to end integration experience for the end user and possessing knowledge for the latest and greatest API design principles.
Familiar and comfortable with how to demo an API-first product by being able to make API request, (JSON), make API calls with Postman, and know how to play around in a developer sandbox.
Create the product vision and roadmap for API Channel by gathering client feedback and peer industry market research that outlines the evolution plan for the channel and product offering. Leverages strong market knowledge to integrate the demands of various regions and stay ahead of competitors.
Provides leadership to multiple teams of Product Management, Sales, Implementations, Tech and Ops partners for managing a range of products offered via API channel from development to sales and delivery in terms of product governance, control, and risk reviews, active in helping with the commercialization and market readiness plan to build up adoption and growth.
Develops ideas for new products and generates buy-in from the business to integrate into pipeline. Considered to be an expert in the field and provides functional insight to support the solution of complex, operational, and organizational problems.
Own , maintain, and manage the complete Agile product development lifecycle and process: empathizing with the client and discovering pain points and developing use cases, ideating, brainstorming, and designing solutions, creating requirements and user stories. Produce high fidelity product requirements (wireframes, features and user stories) for software development teams to consume.
Create and execute upon a clear, prioritized, and actionable API product development roadmap based on an informed understanding of client needs, business goals, the competitive landscape, and intuitive sense of where the open banking/API world is headed. Make tradeoff decisions based on technical and business insights.
Oversees strategy design behind product development and delivery. Ensure alignment and consistency of the API Product Roadmap and capabilities with the overall Global Digital Channels strategic roadmap and with a keen focus on delivering target state digital client experience, collaborate with other members of the immediate Global Digital Channels Product Management team and broader teams to lead and deliver consistent, strategic, future-proof, channel-agnostic solutions for BNYM Treasury Services clients.
Interacts directly with key leaders across the business and external customers to negotiate and market BNY Mellon's offerings. Demonstrates in-depth and comprehensive knowledge of team's capabilities and an understanding of all products, the marketplace and client needs to drive product growth/development and maximize profitability. Seen as a firm expert on multiple products and product portfolios that are of strategic importance to the firm.
Develop product collateral materials and commercialization plans to support go-to market strategies. Develop scorecards to measure an monitor the adoption and usage of API services.
Responsible for revenue goals, profitability, and pricing for all products along with capital and operating budgets.
Takes an active role in the development and coaching of Product Managers.
Bachelors degree or the equivalent combination of education and experience is required.
Advanced/graduate degree preferred.
12 plus years of total work experience preferred.
Experience in Product Management, operations, client management preferred.
MBA or CFA preferred.
Product Leadership Certification preferred.
Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.