Business Title: Website and Communications Coordinator
Location: WSU SPOKANE CAMPUS
Employee Type: Admin. Professional
Job Family: Administrative Professional - OT Eligible
Summary of Duties:
The WSU College of Nursing on the Health Sciences campus in Spokane, WA is seeking a customer service-oriented website developer to create and maintain compelling and effective website pages and digital marketing channels (multimedia and web applications) for the College of Nursing. This position will exercise a high degree of autonomy and independent decision-making to provide daily administration, development, and maintenance of the College of Nursing website. The ability to follow established style sheets while using best judgement with regard to aesthetics, as well as a basic understanding of consistency, typography, and page layout, will be integral to this role. Incumbent will be expected to build collaborative relationships with stakeholders to ensure that content is accurate, effective and published in a timely manner and respond to leadership and faculty requests as needed. This position works with internal contacts at the campus and within the WSU system related to site development, performance, and coordination with other University web pages.
70% Web Publishing and Marketing
Design, update, maintain, and publish web pages and social media posts.
Add formatting, headlines, hyperlinks, and metadata to provided content using WordPress, Elementor, HTML, and CSS.
Create new and update existing plugins, themes, and custom functionality based on needs of the college, best practices, and changes to university expectations.
Work within existing brand guidelines to select, prepare, and upload optimized images, graphics, buttons, and other visual components to website content.
Review and check finalized website content and pages for errors in grammar, spelling, design, formatting, etc. before publication
Continuously evaluate and monitor website analytics to inform website Search Engine Optimization and usability.
Evaluate digital platforms regularly using analytics and user feedback, benchmarking against competitor sites and targeting potential improvements.
Design, develop, and manage online forms and notification systems, export data as needed. Work with college units and programs to evaluate their form needs and create efficiencies.
Collaborate with Marketing and Communications to ensure alignment with university and college brand standards.
25% Web Maintenance and Support
Find and repair broken links or issues with navigation.
Maintain existing code by troubleshooting issue/bug reports and implementing appropriate fixes
Participate in website quality testing and troubleshoot for issues, creating well-documented support tickets for any bugs or design updates required to deliver high-quality website design and builds.
Recommend process/work-flow changes to improve efficiency and effectiveness of pages
Create briefs, scopes of work, and timelines for web development projects based on the needs of the college
Ensure web accessibility standards are met.
Perform other job duties as assigned.
A Bachelor's degree in information science or related field and three (3) years of progressively responsible experience in web site design, development and maintenance. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Working knowledge of web content accessibility guidelines and experience applying them in web development.
Excellent written and oral communication and interpersonal skills with the ability to build key relationships with clients and others in the college, as well as team colleagues.
Experience communicating technical information to nontechnical audiences.
Experience with Adobe Photoshop and other web design/production tools such as WordPress, Elementor, or similar CMS and page builder.
Proficient Proficiency in Microsoft Office (Excel, Outlook, and Word) and MacOS.
Experience that demonstrates the ability to work independently and as a team player in a fast-paced environment.
Understanding of responsive website design.
Experience with Google Analytics or comparable web analytics software.
Experience with Adobe Creative Cloud products.
Ability to learn new technologies and web management tools.
Familiarity or work with Nursing or other health care disciplines.
In accordance with Washington State Governor's Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at [email protected] or 509-335-4521 if you have questions.
Monthly Salary: $4,508-$5,000 Depending on qualifications and experience FTE: 100% This is a Permanent position. Screening Begin Date: Screening of applications will begin on May 23, 2022 and remain ongoing until the recruitment has been filled. Background Check: This position has been designated by the department to require a background check. Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for three professional references within the application. Required Documents: Cover Letter and Resume.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus. U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with its C...ommunity Engagement Classification.WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.