Associate Director Admissions - Undergraduate Admissions
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR66700
The Associate Director position is part of the Undergraduate Admissions Office team reporting to the Deputy Director of Admissions and focuses on helping the University meet its goals of enrolling a talented and diverse student body. This position is responsible for the recruitment, evaluation, selection, and yield of applicants.
Duties include leading, managing, organizing, and staffing recruitment events and programs; interviewing students; providing counseling and service to students and families about the University and the college decision process; reviewing and evaluating applications to render admission decisions; and developing and maintaining relationships with school counselors and others. This position represents the University and office internally and externally.
The Associate Director is the lead admission officer responsible for developing, implementing, and analyzing, in conjunction with the Deputy Director and Executive Director, WashUâ™s strategic domestic and international recruitment plans. In addition, the incumbent will be responsible for developing and implementing a college and school counselor engagement strategy. Working with the Associate Director for Diversity Access Recruitment, the incumbent will collaborate on CBO counselor outreach and programming. The Associate Director for recruitment also oversees on and off-campus counselor programs such as for the Counselor Advisory Board and working with the Director of Marketing and Communication on a college and school counselor communication strategy.
The Associate Director is responsible for initiating and fulfilling new ideas and supervising staff members to implement plans and programs. The role directly supervises staff members in their work to meet University goals and is responsible for the performance of assigned staff. This position also guides and indirectly manages staff members working on projects related to the Associate Directorâ™s areas.
Strong professional judgment, initiative, flexibility, and a collaborative mindset are essential.
The position will be located in an open office environment. As conditions merit, this position may be required to work remotely. Travel and attendance at many events on and off campus is necessary, which may include international travel. Travel expectation is 6-8 weeks per year. Must transport recruitment materials to high school visits, college fairs, and group meetings. Work outside of normal business hours is necessary throughout the year. Position requires heavy use of the computer including an electronic application reading system in the office and at home.Â Ability to lift/move up to 20 lbs.
Primary Duties and Responsibilities
Serve as the lead admissions officer in developing, implementing, and analyzing WashU undergraduate recruitment strategy.
Responsible for interfacing with the Admission & Aid leadership and management teams to ensure recruitment strategy aligns with enrollment goals.
Responsible for the development of WashUâ™s international recruitment strategy to diversify WashUâ™s international student enrollment.
Guide admission officers to ensure the alignment of territory recruitment activities with the overall recruitment strategy.
Oversee the analysis of recruitment efforts and ensure territory management reports are completed and accessible.
Maintain recruitment budget as set by the department.
Responsible for developing and implementing a college and school counselor engagement strategy.
Oversee the development of counselor on and off-campus programs.
Manage the counselor advisory board.
Work in conjunction with marketing and communication to develop counselor communications.
Collaborate with the Associate Director for Diversity Access Recruitment to develop strategies to support CBO counselors/
Staff Management and Supervision
Supervise assigned staff, including providing coaching, feedback, and performance evaluation.
Provide management and oversight for staff membersâ™ work performance, including routine work, special projects and programs, and compliance with office and University procedures.
Directly and indirectly lead staff members to execute projects and programs related to assigned area(s).
Collaborate with colleagues, supervisor, and departmental leadership (as needed) to provide training and management to staff broadly on topics related to projects/programs.
Manage recruitment territory that involves travel and interactions with students, parents, and counselors at high school visits, college fairs, panels, and other college recruitment activities.
Provide expert admissions advice to prospective students and families.
Conduct workshops on college admissions.
Work closely with high school counselors and Community Based Organizations (CBOs) to develop strong relationships for the University.
Excellent communication skills and knowledge about the University and admissions is critical.
Must maintain a professional attitude at all times as a representative of the University.
Application Evaluation and Selection Process
Review and evaluate applications and lead committee teams to make admissions recommendations and decisions aligned with institutional goals.
Confidentiality and thoughtful consideration of the applicants are a must.
Must have the ability to work independently following admissions guidelines.
Lead and participate in high level strategic discussions and decision-making processes.
Keep pace with reading expectations; and meet all deadlines throughout the reading season.
Keep staff on track while maintaining volume and quality of own work.
Have excellent judgment and ability to see the âœbig pictureââ to meet all institutional goals.Â
Privy to sensitive strategic information. Must maintain confidentiality at all times.
Conduct information sessions about the University and Admissions for prospective students and families.
Provide customer service by answering phone calls and emails from prospective students and parents in a timely manner.
Interview prospective students who visit campus.
Answer questions about the University, admissions, and St. Louis.
Work with faculty, deans, and representatives from other departments in the University to support recruitment and enrollment efforts.
Must be able to make mature decisions and recommendations to management.
Other duties as assigned.
Managerial or supervisory skills.
Experience leading teams.
Advance degree preferred or significant direct experience.
Prior experience developing, implementing, and measuring strategies and programs.
Previous presentation experience.
Budget management experience for major projects, services and events.
Knowledge of higher education and issues related to recruitment, admissions, and enrollment.
Expertise with Microsoft Office, including Microsoft Word and Excel.
Strong attention to detail.
Excellent oral and written communication skills.
Strong project management skills.
Demonstrated leadership skills.
Ability to interpret data as well as ability to see the âœbig picture."
Possess cross-cultural sensitivity.
Ability to supervise others to manage projects and accomplish goals.
Experience working with students from diverse backgrounds.
Able to apply University and office policies to varying situations and make recommendations on how to solve problems.
Excellent judgment when dealing with projects or communicating with prospective students and families.
Ability to prioritize.
Strong organizational skills.
Ability to take the initiative for projects and improvement.
Ability to work outside of standard university work hours.
Strong command of technology including Microsoft Office, CRM platforms, and data analysis tools.
Bachelorâ™s degree in a relevant field.
Five years of relevant work experience.
$53,900.00 - $92,200.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.