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The Development Services Officer is an integral part of the Advancement team at the University of Washington Bothell. Reporting to the Director of Donor Services & Development Operations, this role is responsible for implementing strategic stewardship experiences for UW Bothell supporters and volunteers.
In alignment with central UW Advancement, the UW Bothell Advancement team is committed to deepening relationships with supporters through meaningful stewardship that is both community-centric and donor-focused. Stewardship activities include reporting philanthropic impact, recognizing donor support, managing donor events, and upholding fiscal responsibilities.
As part of the UW Bothell Advancement team, the Development Services Officer will support the mission and values of the University while helping fundraisers and campus leadership cultivate relationships with donors, alumni, volunteers, and the greater UW Bothell community. In addition to communicating with external supporters, the Development Services Officer works in collaboration with internal audiences including the Office of the Chancellor, faculty and staff in all five UW Bothell schools and administrative divisions, and central University Advancement colleagues. This position also serves as a donor services liaison with the UW Bothell Annual Giving, Alumni Engagement and Special Event teams.
Stewardship & Gift Acknowledgement
•Manage the gift acknowledgment process, including drafting letters and emails on behalf of campus leadership and development officers. •Collaborate with fundraisers and annual giving colleagues to anticipate and prepare custom stewardship opportunities for upcoming solicitations and campaigns. •Coordinate the production of student scholarship recipient thank you letters for donors. •Prepare special occasion communications (such as birthday and holiday cards) for supporters and volunteers on behalf of UW Bothell Advancement and campus leadership. •Support the Director of Donor Services and Development Operations in producing high-touch donor stewardship experiences, such as for special events or milestones. •Support the Advancement Writer in preparing donor briefings, proposals, impact reports and other donor-facing communications as needed.
Gift Processing, Gift Reporting & Data Management
•Process incoming gifts and pledges according to UW procedures. •Monitor outstanding gift pledges and provide updates on fiscal deadlines to fundraisers and Advancement leadership as needed. •Manage both regularly scheduled and ad hoc gift reports using Advancement databases and reporting tools. •Maintain and update records in the central donor and alumni database, including donor activities and contact information. •Communicate with academic and administrative leaders regarding gifts in their area. Serve as a point of contact for administrators, deans and finance teams regarding gift budgets and policies.
The Development Services Officer will coordinate with UW Bothell Advancement colleagues and other campus partners to support donor, volunteer and alumni events, particularly those focused on cultivation and stewardship experiences. Supporting activities include (but are not limited to):
•Provide fundraisers and Advancement leadership with donor, volunteer and alumni data and reports to support strategic audience development and event invitation lists. •Draft event invitations, manage RSVPs and coordinate guest communications for development events. •File contact reports for event attendees using Advancement database and reporting tools. •Support the Executive Assistant to the Vice Chancellor in planning quarterly Advisory Board meetings. •Collaborate with the UW Bothell Advancement Events team and the Alumni Engagement team to assist with event logistics, including set-up, registration and break-down of events, as needed.
•General administrative support for development team •Calendar support for Associate Vice Chancellor •Assist with procurement card reconciliation for Associate Vice Chancellor
Other duties as assigned
•Work with the University Advancement Philanthropic Recognition Programs team to coordinate central stewardship efforts. •Serve as a UW Bothell representative at tri-campus monthly Stewardship Network meetings. •Supervise a Donor Services student employee, who will assist with gift acknowledgement and events. •General administrative support as assigned by the Director of Donor Services & Development Operations.
•Bachelor’s degree in Communications, Business, or related field. •At least two years of experience in advancement/development, fundraising or related field.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Demonstrated commitment and interest in creating and contributing to an inclusive, diverse, and equitable workplace. •Excellent writing and speaking skills. •Effective interpersonal skills with both colleagues and external supporters of UW Bothell. •Sensitivity to the complexity of donor-University relationships, as well as discretion and judgment to balance supporters’ vision and privacy with University obligations and fiscal policy. •Strong computer skills, including proficiency with relational databases, Microsoft Office and digital communication platforms for correspondence, reports and data management. •Demonstrated ability to build and maintain positive relationships and actively contribute as a member of working teams to achieve results. •Ability to work independently, problem solve, set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet goals, objectives and obligations while representing the mission, vision, and values of the organization.
•Knowledge of document management principles and systems. •Knowledge of fundraising database or other non-profit donor databases. •Knowledge of alumni relations/development/advancement principles, and awareness of how the field is evolving to broaden resource development opportunities and enhance philanthropic access and inclusivity. •Familiarity with higher education institutions and working in a complex organizational environment.
•Cubical/Open workspace environment which may result in additional or higher levels of noise and visual distractions. Some remote work as well. •Ability to work evening and weekend hours, as necessary. •Must have regular and reliable transportation for local travel and willing to travel when necessary. Occasional local travel expected.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.